Patient Administrator - Reception/Front of House

Circle Health Group Limited – Monthly; Chertsey; On-site; GBP 22,000 - 26,000; Part time

Job summary

A leading healthcare provider is seeking a Patient Administrator for their Chertsey location. This part-time role involves managing patient administration, ensuring efficient service delivery, and maintaining health and safety standards. Ideal candidates will have relevant GCSE qualifications and previous administration experience. The position offers competitive salary and benefits including holidays, pension, and healthcare schemes.

Benefits

25 days holiday per year + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Employee recognition programmes

Industry leading training and development opportunities

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process.
• Manage all incoming and outgoing mail.
• Ensure patient queries are dealt with efficiently.

Skills

Maths

English

PC Proficiency

Basic Financial Awareness

Education

GCSE at grades A to C

Job description

Patient Administrator - Reception/Front of House page is loaded

Patient Administrator - Reception/Front of House

Apply locations Runnymede Hospital - Chertsey time type Part time posted on Posted Yesterday time left to apply End Date: June 1, 2025 (15 days left to apply) job requisition id JR106081

Patient Administrator - Reception/Front of House
Runnymede Hospital
22.5Hours & Permanent
Salary: Up to £26,000.00 FTE per year (depending on level of experience, training and qualification)

Runnymede Hospital in Chertsey is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join team of staff working on Reception/Front of House, in theAdministrationdepartment.

This is a part- time role for 22.5 hours a week. The role holder will be required tocover a flexible shift pattern including weekends on a rotational basis.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

At Circle Health Group, we understand that your dream job may not always be listed among our current openings. However, we welcome the opportunity to connect with talented and passionate professionals like you!

We encourage you to share your contact information and CV with us so we can keep you in mind for future opportunities that may be the perfect fit for you. Our team will reach out to you if we identify any positions that align with your career goals and qualifications.

Thank you for considering Circle Health Group as a potential employer, and we look forward to the possibility of working with you in the future.