Patient Administrator – Reception

Circle Health Group; United Kingdom; Remote; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Private Healthcare Scheme

25 days holiday + bank holidays

Friends & Family Hospital Discounts

Family Friendly policies (Maternity/P

Job summary

Circle Integrated Care - South West Hertfordshire is seeking a part-time Patient Administrator (22.5 hours per week) on a permanent basis. The role runs 08:00–16:00 Tuesday, Wednesday and Thursday to support the patient administration process across the patient journey.

The successful candidate will manage bookings, mail, and patient queries, ensuring a professional service. GCSE Maths/English and PC literacy are required; private healthcare admin experience is a plus.

Qualifications

• Maths and English GCSEs at grades A–C or equivalent.
• Proficient in the use of a PC, including common software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Handle all incoming and outgoing mail and manage bookings and updates via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate safety measures for patients and staff.
• Complete mandatory training as required.

Skills

GCSE Maths

GCSE English

PC literacy

Education

GCSE Maths & English (A-C)

Job description

Circle Integrated Care - South West Hertfordshire
22.5 Hours & Permanent
Salary:£24,947.11 FTE per year(depending on level of experience,trainingand qualification)

Circle Integrated Care is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for aPatient Administratorto join their team of staff in theAdministrationdepartment.

This is apart timerole for22.5 hours a week.The role holder willbe requiredtocover a flexible shift pattern.Candidates must be available to work 08:00 - 16:00, Tuesday, Wednesday, and Thursdays.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient,professionaland standard service to all patients, visitors,consultantsand staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuringappropriate measuresare taken in respect of Health and Safety for patients, relatives, visitors, hospitalstaffand contractors.
• Youcomply withall relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previousadministration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service

Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

Friends & Family Hospital Discounts

Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

Access to resources,toolsand services to support your wellbeing

Employee recognition programmes

Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles—and more.

We’repassionate about creating an environment where our people can thrive,growand develop professionally and personally. Our principles and values guide our colleagues to beselfless,compassionate,committed,collaborative,brave,agile,tenaciousandcreativeand are at the core of our purpose and culture.

Circle Integrated Care - South West Hertfordshire BESbswy

Circle Integrated Care - South West Hertfordshire

Circle Integrated Care - South West Hertfordshire

Circle Integrated Care - South West Hertfordshire