Patient Admin Coordinator - Part-Time, Flexible Shifts

Circle Health Group; Aberdeen City; Hybrid; GBP 22,000 - 27,000; Part time

Benefits offered by this job

25 days holiday

Private healthcare

Friends & family discounts

Family friendly policies

Life insurance

Wellbeing resources

Employee recognition

Training opportunities

Job summary

Circle Health Group’s Albyn Hospital in Aberdeen is recruiting a part-time Patient Administrator to join the Administration department. The role is 20 hours per week, with a flexible rolling shift pattern (06:00–16:30) including weekends.

The successful candidate will support the patient journey and administration processes. We welcome applicants who have Maths and English GCSEs at A–C (or equivalent), PC proficiency, and experience in private healthcare as a plus.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

Maths GCSE

English GCSE

PC proficiency

Private healthcare exp

Education

GCSE A-C or equivalent

Job description

Circle Health Group’s Albyn Hospital in Aberdeen is recruiting a part-time Patient Administrator to join the Administration department. The role is 20 hours per week, with a flexible rolling shift pattern (06:00–16:30) including weekends.

The successful candidate will support the patient journey and administration processes. We welcome applicants who have Maths and English GCSEs at A–C (or equivalent), PC proficiency, and experience in private healthcare as a plus.