Patient Access Ward Clerk (Part-Time, NHS)

Bristol NHS Foundation Trust; Bristol; On-site; GBP 42,000 - 45,000; Part time

Benefits offered by this job

Flexible working options

Job summary

Bristol NHS Foundation Trust is seeking a friendly Ward Clerk to join the Central Delivery Suite on a part-time basis. You will provide patient-facing admin, clerical and reception support, liaising with patients and clinical staff to ensure smooth ward operations.

The role offers 22 hours per week with flexibility to cover days, weekends and bank holidays, and there is potential to increase to 33 hours for an initial six months, subject to service need and review.

Qualifications

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths.
• Previous reception or customer facing experience in a healthcare or public setting.
• Good IT skills and ability to use standard computer systems.

Responsibilities

• Provide high-quality administrative, clerical and reception support to patients and staff.
• Liaise with patients, clinical staff and Trust colleagues via phone, email and in person.
• Maintain accurate patient notes, filing and diary management within Trust standards.
• Assist in major incidents and support ward operations as required.

Skills

Communication skills

Clerical experience

IT skills

NHS experience

Customer service

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

Bristol NHS Foundation Trust is seeking a friendly Ward Clerk to join the Central Delivery Suite on a part-time basis. You will provide patient-facing admin, clerical and reception support, liaising with patients and clinical staff to ensure smooth ward operations.

The role offers 22 hours per week with flexibility to cover days, weekends and bank holidays, and there is potential to increase to 33 hours for an initial six months, subject to service need and review.