Pathway Coordinator

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 9,000 - 13,000; Part time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Pathway Coordinator to join the Rheumatology Team on a part-time basis (15 hours per week). The role focuses on proactively managing waiting lists for elective surgical pathways and ensuring patients receive timely treatment in line with RTT standards.

You will book and manage clinic activity, liaise with Consultants and clinical staff, monitor waiting times, and support clinical prioritisation and theatre list

Qualifications

• Experience in a patient-focused administrative role, ideally within the NHS.
• Knowledge of Lorenzo (clinical system) is beneficial.
• Strong IT skills and ability to input data accurately.

Responsibilities

• Manage Rheumatology waiting lists from decision to admit through treatment.
• Book and manage clinic activity and coordinate with Consultants.
• Monitor RTT targets and escalate capacity issues when required.
• Provide cross-cover across specialties to maintain service continuity.
• Serve as a point of contact for patients and clinical teams, handling queries professionally.

Skills

Communication skills

Negotiation

Organisational skills

IT skills

Tools

Lorenzo

ORMIS

Job description

An opportunity has arisen to join our Rheumatology Team as a Pathway Coordinator. This is a part-time, 15 hours substantive post.

8.30am - 17.00pm 1 hour's lunch Mon & Tues.

This is a key operational role within the team, supporting the management of elective surgical pathways and ensuring patients receive timely treatment in line with RTT standards.

You will be responsible for the proactive management of Rheumatology waiting lists from the point of decision to admit through to treatment. This includes booking and managing clinic activity, and liaising closely with Consultants and clinical staff creating effective patient flow.

The role requires you to monitor waiting lists, identify patients approaching RTT targets, and escalation capacity issues where required. You will use strong communication, negotiation and organisational skills to support clinical prioritisation and optimise theatre list utilisation.

You will act as a key point of contact for patients, families and clinical teams, ensuring queries are handled professionally, sensitively and efficiently. Accurate data input across Trust systems, including Lorenzo and ORMIS, will also form a core part of the role.

This is a busy and demanding position, requiring a flexible and team-focused approach. You will be expected to work collaboratively with colleagues and provide cross-cover across specialities when required to maintain service continuity.

A good understanding of RTT pathways and the Trust Patient Access Policy is advantageous. You should have strong IT skills and experience in a patient-focused administrative role, ideally within the NHS. Knowledge of Lorenzo would be beneficial, although full training will be provided.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Melanie McCabe Job title: Operational Coordinator Email address: [e-mail] Telephone number: 01332 254782

Alison Webster

[e-mail]