Pastoral & Welfare Officer — Student Support

REESON Education; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

Reeson Education is recruiting a Pastoral, Welfare and Behaviour Officer to join the Student Services at an Outstanding secondary school in Redbridge.

You will provide day-to-day pastoral support, respond to safeguarding concerns, help pupils manage behaviour and overcome barriers to learning, coordinate support plans and maintain records while liaising with families and external professionals. You will work closely with staff and contribute to inclusive strategies.

Qualifications

• Relevant safeguarding and student welfare experience.
• A calm, consistent approach to challenging behaviour.
• Strong communication, organisation and record-keeping skills.
• Familiarity with Bromcom Software.
• The confidence to build trust while maintaining boundaries.

Responsibilities

• Provide day-to-day pastoral support and respond to safeguarding concerns.
• Help pupils manage their behaviour and overcome barriers to learning.
• Coordinate support plans and monitor progress.
• Maintain records and liaise with families and external professionals.
• Support exclusion administration, reintegration meetings and Reflection Room arrangements.

Skills

Calm approach

Communication skills

Organisation skills

Record-keeping

Safeguarding experience

Trust-building

Bromcom software

Tools

Bromcom Software

Job description

Reeson Education is recruiting a Pastoral, Welfare and Behaviour Officer to join the Student Services at an Outstanding secondary school in Redbridge.

You will provide day-to-day pastoral support, respond to safeguarding concerns, help pupils manage behaviour and overcome barriers to learning, coordinate support plans and maintain records while liaising with families and external professionals. You will work closely with staff and contribute to inclusive strategies.