Pastoral Support Officer (AWDO-P15293) in Hedge End)

AWD online; Hedge End; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Mentor support

Induction programme

CPD opportunities

Public sector pension

Cycle-to-Work

Job summary

AWD online is seeking a Pastoral Support Officer to help students thrive in a secondary school setting. You will offer individual guidance across academic, social, emotional and behavioural needs and work with the pastoral team to address barriers to wellbeing and attendance.

The role involves mentoring, data tracking, and collaboration with parents/carers and external agencies, with duties spanning year heads and policy support in a friendly, safeguarding‑minded environment.

Qualifications

• Genuine interest in the welfare and development of young people.
• Excellent communication, interpersonal and listening skills.
• Patient, empathetic, reliable and caring approach.
• Strong commitment to safeguarding and promoting the wellbeing of children.
• Collaborative team approach with a commitment to confidentiality.

Responsibilities

• Provide guidance on academic, social, emotional and behavioural issues.
• Develop mentoring to support confidence and self-esteem.
• Monitor attendance and wellbeing; support early intervention.
• Collaborate with year heads, teachers, support staff, parents/carers and external agencies.
• Analyse student data and maintain confidential records.
• Contribute to year-group plans, policies and meetings.

Skills

Communication

Interpersonal skills

Empathy

Confidentiality

Safeguarding

Job description

Pastoral Support Officer

Support young people to thrive in a welcoming secondary school, providing individual guidance across academic, social, emotional and behavioural needs. This term-time role suits a caring, reliable communicator committed to safeguarding and student wellbeing.

If you’ve also worked in the following roles, we’d also like to hear from you: Pastoral Mentor, Student Support Officer, Learning Mentor, Pastoral Support Worker, Student Welfare Officer, Behaviour Mentor, Student Support Mentor, Pastoral Assistant, Student Wellbeing Officer

This role is officially known as a Pastoral Mentor

SALARY: £25,614 per annum FTE (£20,315 Actual) + Benefits

LOCATION: Hedge End, Southampton, Hampshire

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 hours per week, 8.30am to 4.00pm Monday to Friday, term-time only, 38 weeks per year

JOB OVERVIEW

An excellent opportunity awaits someone who wants to make a positive difference to young people in an ambitious, inclusive school community.

The Pastoral Support Officer will work with the pastoral team and year heads, providing individual support and helping students overcome barriers to wellbeing, attendance, behaviour and learning.

Through positive relationships and early intervention, the Pastoral Support Officer will build confidence, monitor progress and coordinate support with colleagues, parents/carers and external agencies.

The Pastoral Support Officer will also contribute to year-group plans, policies and meetings, analyse student data and maintain confidential records.

DUTIES

• Individual Student Support: Provide guidance on academic, social, emotional and behavioural issues
• Mentoring and Confidence Building: Develop positive relationships and provide individual mentoring that supports confidence and self-esteem
• Attendance and Wellbeing Monitoring: Monitor attendance, punctuality and wellbeing, identifying concerns and supporting early intervention
• Behaviour Management: Manage student behaviour within the year group in line with school policies
• Collaborative Support: Liaise with year heads, teachers, support staff, parents/carers and external agencies to coordinate student support
• Year Group Contribution: Support the development and implementation of year-group curriculum plans, policies and procedures and help ensure smooth day-to-day running
• Deputising for the Year Head: Deputise for the Year Head in their absence
• Progress and Records: Analyse student data, track progress and wellbeing, maintain confidential records and contribute to reports and support documentation
• Meetings and Community: Attend year-group and pastoral meetings and contribute to a positive, inclusive environment
• Health and Safety: Follow relevant health and safety regulations, agreed codes of practice and required training

CANDIDATE REQUIREMENTS

ESSENTIAL

• Genuine interest in the welfare and development of young people
• Excellent communication, interpersonal and listening skills
• Patient, empathetic, reliable and caring approach
• Strong commitment to safeguarding and promoting the wellbeing of children
• Collaborative team approach with a commitment to confidentiality

DESIRABLE

• Previous experience working with young people in a pastoral care setting

BENEFITS

• Comprehensive induction with a dedicated mentor
• Continuous professional learning and development
• Opportunity to contribute to raising standards for students
• Supportive team environment where staff are valued
• High-quality CPD programmes
• Career progression opportunities
• Extensive department resources and facilities
• One fully paid day off per academic year to support personal events
• Two-week October half term
• Enrolment in a major UK public sector pension scheme
• Tax-efficient Cycle-to-Work scheme through salary sacrifice
• Staff membership rates at a modern leisure centre

The school is committed to keeping children and young people safe and expects all staff and volunteers to support this. Safeguarding is part of the school’s recruitment process, and successful candidates will need to complete a DBS check and other relevant employment checks.

We reserve the right to close any of our vacancies early.