Pastoral Support Officer

Redborne Upper School and Community College; Greater London; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee wellbeing support

Outstanding professional development

Job summary

Redborne Upper School and Community College is seeking a dedicated Pastoral Support Officer. The role focuses on supporting students emotionally, socially and academically, managing attendance, coordinating early interventions, and working with parents and external agencies.

The position is full-time (37 hours per week) during term time, with hours 8.00am–4.00pm (Mon-Thu) and 8.00am–3.30pm on Fridays, offering a competitive salary and generous pension benefits.

Qualifications

• Has experience working with children or young people in an educational, youth work or care setting.
• Is a strong and active listener.
• Is calm, resilient and has a non-judgmental approach under pressure.
• Has knowledge of safeguarding practices and child protection procedures.
• Has excellent communication and administrative abilities.
• Has a passion for working in a school environment.
• Has excellent inter-personal skills with students, staff, parents/guardians, external agencies and members of the public.
• Works well in a team.
• Has the ability to thrive under pressure in a busy environment with a varied workload.

Responsibilities

• Be a key point of contact for students requiring emotional, social, or behavioural support.
• Manage attendance and coordinate early interventions.
• Support positive behaviour strategies and build partnerships with parents, carers and external agencies.
• Provide administrative support to the Year Team, Safeguarding Lead and pastoral team.

Job description

PASTORAL SUPPORT OFFICER

Start Date: October 2026 or ASAP

Contract: Full-time 37 hours per week. Term time only

Hours: Monday - Thursday 8.00am - 4.00pm and Friday 8.00am - 3.30pm

Salary: Level 3B (Point 6 - 8) - Actual Salary Range: £22,129.00 - £22,840.00 (dependent on experience).

Join Our Team and Make a Difference!

Are you passionate about removing barriers to learning and helping young people thrive emotionally, socially and academically? We are seeking a dedicated, empathetic and resilient Pastoral Support Officer to join pastoral team.

About the Role

In this vital role, you will be a key point of contact for students requiring emotional, social, or behavioural support. You will work proactively to manage attendance, coordinate early interventions, support positive behaviour strategies and build strong partnerships with parents, carers and external agencies.

You will give administrative support to the Year Team, Safeguarding Lead and pastoral support to students ensuring we establish consistently high standards with regard to behaviour, uniform and attendance. The ability to work as part of a team and confidence to work with students, parents and external agencies is essential.

Working in a school requires you to have strong organisational and communication skills. There will be face-to-face interaction with students, members of staff, parents and external agencies.

Who We’re Looking For

We are looking for someone who:

Has experience working with children or young people in an educational, youth work or care setting.

Is a strong and active listener.

Is calm, resilient and has a non-judgmental approach under pressure.

Has knowledge of safeguarding practices and child protection procedures.

Has excellent communication and administrative abilities.

Has a passion for working in a school environment.

Has excellent inter-personal skills with students, staff, parents/guardians, external agencies and members of the public.

Works well in a team.

Has the ability to thrive under pressure in a busy environment with a varied workload.

Has a passion for working in a school environment.

What We Offer

A supportive and inspiring team environment

Outstanding professional development opportunities

The opportunity to be part of a school community that values every member of staff

Work in a school committed to continuous improvement and excellence

Make a meaningful impact on the lives of young people

Join a team that values inclusion, development, and wellbeing

Membership of the Local Government Pension Scheme.

Access to employee wellbeing support.

Working Hours

Term time only

Monday - Thursday: 8.00am - 4.00pm

Friday: 8.00am - 3.30pm

30-minute unpaid lunch break.

Visits to the school are welcome by appointment. Please contact [e-mail]

Closing Date: Sunday 13th September 2026

We reserve the right to close the application process early. Interview Date: TBA