Pastoral Support Coordinator

Old Moat; Manchester; On-site; GBP 25,000 - 28,000; Full time

Job summary

Old Moat is seeking a Student Service Coordinator to support 1500 students at their secondary school in Manchester. The role involves ensuring students’ academic success, organizing events, and providing responsive service to students, parents, and staff. Ideal candidates will possess strong numeracy and literacy skills, knowledge of Microsoft Office, and a commitment to safeguarding.

Benefits

Greater Manchester Pension Scheme

Staff Wellbeing Fund

Cycle to Work Scheme

Annual Flu Vaccination

Access to Fitness Suite

Free on-site parking

Canteen Facilities

Qualifications

• Experience in safeguarding and child protection, or willing to train.
• Knowledge of office IT systems is essential.
• Experience working in busy environments with competing priorities.

Responsibilities

• Support students academically and personally through service.
• Organize in-school and after-school events.
• Handle queries via emails, phone calls, and in-person.

Skills

Numeracy skills

Literacy skills

Communication skills

Organizational skills

Education

NVQ Business Admin qualification or equivalent

Tools

Microsoft Office

SIMS

ClassCharts

Job description

About The Role

Contract Type: Permanent
Working Hours: Full Time
Number of Positions: 1
Qualifications Required:Numeracy and literacy skills at least equivalent to RQF Level 2; NVQ Business Admin related qualification or equivalent is desirable;
Start Date: 1st September 2025
Salary: £25,584 - £27,269 per annum

This is a greatopportunity to come and work in our very highly rated secondary school incentral Manchester.

The Student Service Coordinator supports students’ academicand personal success through responsive and helpful service to students,colleagues and parents, alongside running the organisation of a number of inschool and after school events.

We can offer:

• The opportunity to join our school of1500 students aged 11-18, supported by a hugely talented and hard-working staffteam;
• A very successful and over-subscribedschool with positive, keen, and committed students;
• Membership of the Greater ManchesterPension Scheme, with excellent employer contributions;
• Staff Wellbeing Fund for initiatives,activities and social events that support staff mental and physical health;
• Wellbeing Benefits include Cycle toWork Scheme, Annual Flu Vaccination and use of the school Fitness Suite;
• Excellent facilities in new andrefurbished buildings, supported by the latest resources to support learning.Plus free on-site parking, Canteen Facilities, and Staff room;
• We are a socially inclusive and equalopportunities school and committed to and actively promote equal opportunitiesfor all our students and staff.

About the Candidate

We are looking for:

• Experience and an understanding of safeguarding and child protection issues, or be willing to undertake training in these areas;
• Numeracy and literacy skills at least equivalent to RQF Level 2;
• Knowledge and IT experience of Microsoft Office systems and with experience of using SIMS, ClassCharts, etc;
• NVQ Business Admin related qualification or equivalent is desirable;
• Experience of working in a busy environment with competing priorities and deadlines, ideally in an educational setting;
• Knowledge and experience of handling emails, phone calls, and in-person queries, and can draft and send clear, professional letters; ensuring the accuracy and consistency in all administrative tasks, including maintaining and updating databases and proofreading documents;
• Ability to remain calm and helpful under pressure, dealing skillfully with unanticipated situations and ensuring a professional response at all times;
• Willingness to work flexibly and attend occasional out of hours events, such as annual GCSE Presentation Evening;
• Good communication skills with the ability to work well within a team, yet able to demonstrate an ability to work unsupervised utilizing their own initiative;
• Well organised with an adaptable and positive approach to all aspects of the workload;
• Supportive of the school's excellent staff attendance and punctuality record, which in turn supports student attainment.
• First Aid certificate or willingness to gain one;
• Training will be provided on safeguarding and school specific IT applications.

About Us

To apply for this job role, please click the following link:https://www.tes.com/jobs/vacancy/pastoral-support-coordinator-manchester-2231084?preview=1

If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments.

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here.

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation