Pastoral Mentor - Education and Scholarship

Exeter; Exeter; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

The University of Exeter is seeking a Pastoral Mentor (Education and Scholarship) on a full-time fixed-term contract until November 2027 at Streatham Campus, supporting the Social and Political Sciences, Philosophy, and Anthropology (SPSPA) department. The starting salary will be from £33,951.

The role provides high-quality proactive support for students experiencing difficulties that impact their ability to study and succeed, and involves collaborating with a project evaluation group and the

Qualifications

• Experience working with students in HE or FE settings.
• Empathetic and able to connect academic disciplines with support services.
• Strong ability to use data to identify students in need of support.

Responsibilities

• Provide high-quality proactive support for students experiencing difficulties.
• Collaborate with project evaluation group and digital team to improve tools for student support.
• Be the main point of contact for students and colleagues regarding student engagement.

Skills

Empathy

Student support

Data awareness

Communication

Job description

About The Role

Pastoral Mentor (Education and Scholarship)

The starting salary will be from £33,951 Grade (E), depending on qualifications and experience.

This full-time post is available on a fixed-term basis until November 2027 covering maternity leave, at our Streatham Campus supporting the Social and Political Sciences, Philosophy, and Anthropology (SPSPA) department.

Applications are welcome from individuals from both academic and professional services backgrounds, and secondment would be considered.

The Role

The role of Pastoral Mentor is to provide high-quality proactive support for students experiencing difficulties that impact their ability to study and be successful on their programme of study.

An important part of the role will involve working with a project evaluation group to establish the most effective ways of recognising students who are struggling, to identify and implement best practice in the provision of student support, and to work with the digital team on the design and development of digital tools to enhance student support. The role has been developed through extensive consultation on sector-wide best practice, and appropriate training and guidance will be provided.

About you

We are looking for empathetic individuals able to provide the key link between the academic disciplines and support services for students who are struggling, and also work closely with colleagues in SPSPA to identify students in need of support or factors inhibiting student success. Experience of working with students in either an HE or FE setting is essential.

You will be the core point of contact for students experiencing issues impacting their ability to study and for colleagues in the department concerned about student engagement. The role requires that you also work with data to identify students in need of support.

About Us

Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future

Join the University of Exeter, a top 200 Russell Group university (QS & THE World University Rankings 2025), excelling in teaching (triple Gold rating, TEF 2023) and leading groundbreaking research in the beautiful southwest of England.

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 140 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

What we can offer you

• Freedom (and the support) to pursue your intellectual interests and to work creatively across disciplines;
• Support teams that understand the University wide teaching goals and partner with our academics accordingly;
• An Innovation, Impact and Business directorate that works closely with our academics providing specialist support for external engagement and development;
• Our Exeter Academic initiative supports high performing academics to achieve their potential and develop their career;
• A multitude of staff benefits including sector leading benefits around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay), and a Fertility Treatment Policy;
• A beautiful campus set in the heart of stunning Devon/Cornwall.