Pastoral Mentor

University of Exeter; Exeter; On-site; GBP 31,000 - 37,000; Full time

Job summary

University of Exeter seeks a Pastoral Mentor to safeguard and enhance the student experience within the Finance and Accounting department, and across Business School teams. The role focuses on identifying and triaging student difficulties, delivering pastoral support and developing materials for student assistance.

Applicants with HE or FE experience are encouraged; DBS checks apply. The position is full-time, based at Streatham Campus in Exeter, with interviews planned for October 2026.

Qualifications

• Experience of working with students in HE or FE settings is essential
• Ability to act as the core link between academic disciplines and student support services
• DBS check required and safeguarding commitment

Responsibilities

• Identify and triage students experiencing difficulties affecting study success
• Promote an inclusive, supportive academic community for students in Finance and Accounting and other departments
• Support design, development and delivery of learning support materials
• Collaborate with Directors of Education and Senior Tutor to ensure proactive pastoral support
• Advise colleagues on pastoral matters within Economics and related departments
• Use data to identify students needing support
• Interviews expected to take place on Streatham campus in October 2026 and read Job Description for full details

Job description

Pastoral Mentor

This full-time post is available from November 2026 on a permanent basis.

About The Role

Pastoral Mentor

This full-time post is available from November 2026 on a permanent basis.

The starting salary will be from £33,951 on Grade E, depending on qualifications and experience.

The role

The role of the Pastoral Mentor is to ensure timely identification and triaging for students experiencing difficulties that impact on their ability to study and be successful on their degree programme. You will promote and maintain an inclusive, supportive and accessible academic community, primarily for students in the Finance and Accounting department, but also working collaboratively with Pastoral Mentors for other Business School departments (Management and Economics) on shared tasks. You will have responsibility for supporting the design, development and production of material relating to delivering student support within the Business School. You will work in partnership with the Directors of Education and Student Experience and Senior Tutor for the department to ensure the efficient and effective delivery of proactive pastoral support both within and beyond the curriculum and in accordance with the Faculty’s education strategy. You will act as an advisor to colleagues in the Economics department on pastoral support related matters and projects to promote a positive student experience. This post is available at our Streatham Campus supporting the Finance and Accounting department. Applications are welcome from individuals from both academic and professional services backgrounds, and secondment and/or fractional options would be considered. Please note that this role is subject to a DBS check. At the University of Exeter, we are committed to the safeguarding and welfare of children, young people and vulnerable adults. We expect all our staff to share this commitment.

About You

We are looking for empathetic individuals who are able to provide the key link between the academic discipline(s) and support services for students who are struggling, and also work closely with colleagues in discipline(s) to identify students in need of support or factors inhibiting student success. Experience of working with students in either an HE or FE setting is essential (and if FE, you should be able to demonstrate a strong understanding of the HE context).

You will be the core point of contact for students experiencing issues impacting their ability to study, and for colleagues in the department concerned about student engagement. The role requires that you also work with data to identify students in need of support.

Please ensure you read the Job Description and Person Specification for full details of this role. Interviews are expected to take place in-person on our Streatham campus in Exeter in October 2026.

For further information or to arrange an informal discussion about the role please contact Professor Alison Truelove at [e-mail].