Pastoral And Safeguarding Administrator

Remedy Education; Royal Borough of Greenwich; On-site; GBP 33,000 - 35,000; Full time

Job summary

Remedy Education is seeking an administrative officer in Greenwich to support the safeguarding and pastoral teams. You will manage confidential student welfare records, liaise with staff and external partners, and ensure timely responses to safeguarding queries.

The role requires strong organisational skills, excellent communication, and proficiency with Microsoft Office and Bromcom. DBS processing may be required and confidentiality is essential.

Qualifications

• Strong administrative and organisational skills.
• Excellent written and verbal communication, with professional handling of sensitive situations.
• Experience in an educational setting or safeguarding processes is preferred.
• Ability to maintain confidentiality and exercise discretion.
• Proficient in Microsoft Office and Bromcom.

Responsibilities

• Act as first point of contact for safeguarding and pastoral queries and respond sensitively.
• Maintain safeguarding records in line with statutory requirements and policies.
• Support the DSL and pastoral team with scheduling, reports, and documentation.
• Assist with coordinating interventions and support plans for students.
• Ensure GDPR compliance and safeguarding legislation is followed at all times.
• Monitor safeguarding systems and follow up on outstanding actions.
• Prepare correspondence, reports and data for audits and inspections.
• Provide general administrative support to the pastoral team.

Skills

Administrative skills

Communication skills

Discretion/confidentiality

Tools

Microsoft Office

Bromcom

Job description

Location: Greenwich, South East London
Contract Type: Long term agency
Hours: Full time - 8.30am until 4.30pm
Salary: £17 - £18 per hour

Purpose of the Role

To provide high-quality administrative support to the school's safeguarding and pastoral teams, ensuring that all processes related to student welfare, safeguarding compliance, and pastoral care are managed efficiently and confidentially.

Key Responsibilities

• Act as the first point of contact for safeguarding and pastoral queries, ensuring timely and sensitive responses.
• Maintain accurate and up-to-date safeguarding records in line with statutory requirements and school policies.
• Support the Designated Safeguarding Lead (DSL) and pastoral team with administrative tasks, including scheduling meetings, preparing reports, and managing documentation.
• Assist with the coordination of interventions and support plans for students, liaising with staff, parents, and external agencies as required.
• Ensure confidentiality and compliance with GDPR and safeguarding legislation at all times.
• Monitor and update safeguarding systems (e.g., CPOMS or similar platforms) and follow up on outstanding actions.
• Prepare correspondence, reports, and data for safeguarding audits and inspections.
• Provide general administrative support to the pastoral team, including managing diaries, filing, and handling sensitive information.

Essential Skills & Experience

• Strong administrative and organisational skills with attention to detail.
• Excellent communication skills, both written and verbal, with the ability to handle sensitive situations professionally.
• Experience working in an educational setting or with safeguarding processes (preferred).
• Ability to maintain confidentiality and work with discretion.
• Proficient in Microsoft Office and school management systems. (Bromcom)
• Knowledge of safeguarding legislation and procedures

Personal Attributes

• Compassionate and empathetic approach to supporting students and families.
• Ability to work under pressure and manage competing priorities.
• Collaborative team player with a proactive attitude.

WHOLE SCHOOL RECRUITMENT Compliance will be completed on the successful candidate including DBS application unless a DBS is already held and subscribed to the update service