Parts Sales Executive - Bristol

TieTalent; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dynamic sales professional to join their Bristol team. In this role, you will drive sales growth by building strong relationships with customers and achieving personal KPIs. Your passion for customer service and the automotive industry will shine as you provide expert advice and support. With a commitment to inclusivity and continuous learning, this company offers an exciting opportunity to thrive in a fast-paced environment. If you're a self-starter with a knack for sales, this is the perfect chance to make a significant impact.

Qualifications

• Proven track record in B2B sales and achieving targets.
• Strong verbal and written communication skills.

Responsibilities

• Collaborate with the Sales Manager to meet sales objectives.
• Provide excellent customer service and support the Centre team.

Skills

Sales Target Achievement

Customer Service

Relationship Building

Communication Skills

Attention to Detail

IT Literacy

B2B Sales Experience

Tools

MS Excel

Job description

TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary for servicing and repairing Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. It operates as a national network of TPS Centres with a workforce of approximately 1,500 employees. The management team is committed to creating a motivating and inclusive workplace that recognizes and rewards employees, encouraging continuous learning and development.

Launched nationally in 2006 as a new brand concept, TPS operates on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK. The brand has experienced rapid growth both financially and in the expansion of Centres across the country.

What will you be doing?

• Working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
• Achieving personal KPIs and revenue targets with target customers.
• Accurately identifying parts to meet customer requirements.
• Utilising product promotions effectively to meet specific targets.
• Identifying and leveraging potential sales opportunities within the customer base.
• Maintaining product knowledge and awareness of competitor activity.
• Building strong relationships with customers through regular contact via phone and face-to-face visits.
• Providing excellent customer service by understanding requirements, responding to requests, progressing orders, and offering expert advice.
• Providing timely communication regarding credit status.
• Supporting the TPS Centre team to ensure good working relationships and excellent customer service.
• Collaborating with the Sales Manager and others to meet sales targets and ensure a cohesive sales approach.
• Handling incoming calls and customer inquiries within KPI guidelines, using the approved greeting.
• Using all systems accurately to search and order parts.
• Completing documentation promptly and accurately.
• Managing cash and credit card transactions in line with TPS Guidelines in the Operations Manual.

What are we looking for?

• A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
• Confident and capable communicator with experience in fast-paced or telesales environments.
• Passion for delivering excellent customer service.
• Strong verbal and written communication skills to build relationships with key stakeholders.
• A team player with drive and determination to meet individual and sales targets weekly and monthly.
• Excellent attention to detail and accurate record-keeping.
• IT literate, preferably with good knowledge of MS Excel.
• A passion for the automotive industry.

Nice-to-have skills

• Customer Service
• Communication

• Bristol, England