Parts Sales Executive

JCT600 Ltd; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

34 days holiday including bank

Family support and life protection

Pension and sickness cover

Training and development

Car purchase/servicing discounts

Cycle-to-work

Referral scheme up to £1,000

Job summary

JCT600 TPS in Sheffield South (Chesterfield/Barnsley) is seeking a Parts Sales Executive to provide expert advice on genuine Volkswagen Group parts and manage trade and retail customer inquiries. The role emphasizes building strong relationships and identifying new sales opportunities.

Applicants should have sales or retail experience, excellent communication skills, and the ability to handle multiple orders.

Qualifications

• Proven experience in sales or retail.
• Excellent communication and interpersonal skills, with a customer-focused approach
• Strong organisational skills and the ability to manage multiple customer orders simultaneously
• Ability to work independently as well as part of a team
• Proficient in using computer systems
• A full, clean UK driving licence is preferable

Responsibilities

• Provide advice and recommendations to trade and retail customers on genuine Volkswagen Group parts
• Respond promptly to customer inquiries over the phone, and via email
• Build and maintain strong relationships with existing customers to maximise repeat sales opportunities
• Identify new business opportunities and actively pursue sales leads
• Ensure a high level of customer satisfaction by providing accurate, timely, and professional service

Skills

Sales experience

Communication skills

Organisational skills

Independent work

Computer literacy

Driving licence

Job description

Parts Sales Executive – JCT600 TPS (Sheffield South)

Location: Covering both Sheffield North (Barnsley) and Sheffield South (Chesterfield) sites.

Working hours: 43 hours per week, working eight-hour rota shifts between 8am and 6pm, Monday to Friday, plus alternate Saturdays from 8am to 1pm.

We supply genuine parts for Volkswagen Group brands, ensuring that customers receive high-quality, reliable components for their vehicles. The role of Parts Sales Executive is integral to our commitment to providing excellent customer service and parts expertise.

The Parts Sales Executive will be responsible for selling genuine parts for the Volkswagen Group at the JCT600 TPS (Trades Parts Specialist) in Chesterfield / Barnsley. The role requires a proactive approach to customer service, excellent product knowledge, and the ability to generate new sales opportunities while maintaining existing customer relationships. The Parts Sales Executive will play a vital role in ensuring the continued success of our parts sales operation.

Your Day To Day Will Include

• Provide advice and recommendations to trade and retail customers on genuine Volkswagen Group parts
• Respond promptly to customer inquiries over the phone, and via email
• Build and maintain strong relationships with existing customers to maximise repeat sales opportunities
• Identify new business opportunities and actively pursue sales leads
• Ensure a high level of customer satisfaction by providing accurate, timely, and professional service

What we are looking for:

• Proven experience in sales or retail
• Excellent communication and interpersonal skills, with a customer-focused approach
• Strong organisational skills and the ability to manage multiple customer orders simultaneously
• Ability to work independently as well as part of a team
• Proficient in using computer systems
• A full, clean UK driving licence is preferable

Desirable

• Knowledge of Volkswagen Group parts and vehicles
• Experience working within a dealership or parts supply environment

What We Offer

• Competitive Salary plus bonus
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.