Parts Sales Executive

Group 1 Automotive UK; Chadderton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group seeks a Parts Sales Executive in Chadderton to enhance customer service. You'll guide customers, manage parts, and thrive in a dynamic environment while enjoying benefits like gym discounts and flexible leave. Strong communication and IT skills preferred.

Benefits

33 days' annual leave including bank holidays

Retail discounts

Gym discounts and cash healthcare plans

Car discounts for new and used vehicles

Flexible pension scheme

Family-friendly policies

Wellbeing programme

Community volunteering day

Qualifications

• Excellent communication and customer service skills essential.
• Strong ability to meet deadlines and prioritize effectively.
• Proficient in using IT systems like Microsoft Excel and Outlook.

Responsibilities

• Provide guidance on parts availability and accuracy.
• Deliver outstanding customer service to both external and internal customers.
• Maintain accurate customer records and communicate relevant promotions.

Skills

Communication

Customer service

Time management

IT proficiency

Prioritization

Job description

Parts Sales Executive - TPS Manchester North

Create Experiences You Can Be Proud Of.

Working with world-class brands as a Parts Sales Advisor, you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What We Can Offer You

• 33 days’ annual leave, including bank holidays.
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme to support your financial future
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• Ongoing recognition from your peers and leadership team
• A community volunteering day
  
  

What You’ll Do Day To Day

• Provide guidance to customers on the availability of parts, ensuring timely and accurate information
• Receive, log, and accurately allocate parts and consumables from suppliers
• Deliver outstanding customer service to both external and internal customers
• Offer knowledgeable recommendations on suitable parts to meet customer requirements
• Maintain accurate customer records on our systems
• Effectively communicate relevant promotions, offers, and product information to customers
• Ensure full familiarity with all procedures and processes within the parts department
• Build and maintain strong working relationships with the manufacturer and suppliers
  
  

Helpful Skills And Qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Excellent communication and customer service skills
• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
• Capable of maintaining a methodical and logical approach, particularly during busy periods
• Exceptional time management skills and the ability to thrive under pressure
• Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
• Must hold a full UK driving licence
  
  

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.