Parts Sales Advisor – Training & Career Growth

Perfect Placement UK Ltd; Glasgow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Training programmes

Pension and life assurance

33 days leave

Perks at Work

Staff purchase discounts

Career progression

Job summary

Perfect Placement UK Ltd in Glasgow is seeking an experienced Parts Advisor for a busy distribution centre. The role focuses on parts sales and customer service with opportunities to progress within a nationwide organisation.

You will manage parts orders, engage customers by phone, and upsell accessories, while maintaining records and delivering high-standard service. Benefits include a competitive salary up to £29,600, a bonus structure, pension, 33 days leave, and training programmes.

Qualifications

• Recent experience as a Parts Advisor in automotive industry.
• Telesales or proactive customer communication preferred.
• Experience in motor factors or dealership environments is desirable.
• Strong communication and telephone skills.
• Good knowledge of electronic parts catalogue systems.
• Organised, detail-oriented with solid IT skills.

Responsibilities

• Achieve and surpass vehicle parts and accessories sales targets through consultative selling.
• Engage with customers via telephone to promote parts, accessories and related services.
• Educate customers on suitable parts to meet their needs face-to-face and over the phone.
• Build and maintain long-term relationships with new and existing customers.
• Identify and develop new customer opportunities via proactive telesales.
• Effectively manage customer accounts to ensure retention and maximise sales.
• Maintain accurate records for orders and stock electronically and on paper.
• Provide high-standard customer service aligned with company standards.
• Collaborate with colleagues to foster a positive team environment.

Skills

Telesales

Customer communication

Telephone skills

Electronic parts catalogue

Customer management

IT skills

Tools

Electronic parts catalogue systems

Job description

Perfect Placement UK Ltd in Glasgow is seeking an experienced Parts Advisor for a busy distribution centre. The role focuses on parts sales and customer service with opportunities to progress within a nationwide organisation.

You will manage parts orders, engage customers by phone, and upsell accessories, while maintaining records and delivering high-standard service. Benefits include a competitive salary up to £29,600, a bonus structure, pension, 33 days leave, and training programmes.