Parts Sales Advisor (Counter)

Motor Parts Direct LTD; Caerphilly; On-site; GBP 28,000 - 34,000; Full time

Job summary

A local automotive parts supplier in Caerphilly is seeking a Parts Customer Sales Advisor to enhance customer service and drive sales. The candidate will handle inbound calls and serve retail and trade customers while building rapport in the community. Ideal candidates will be proactive with excellent communication skills, and prior experience is preferred. This role offers a competitive salary starting from £28,809 and various perks, including bonuses and holidays.

Benefits

Basic Salary from £28,809

20 working days of holidays plus bank holidays

Monthly and Yearly Sales bonuses

Promotional incentives

Qualifications

• Previous experience as a parts advisor or relevant experience in the motor trade is preferred.
• Proactive and capable of maintaining an outstanding level of service.
• Ability to learn quickly about cars and parts.

Responsibilities

• Answering inbound calls and serving retail and trade customers.
• Building rapport with local customers and promoting offers.
• Assisting in the warehouse when needed.

Skills

Sales driven

Excellent communication

Organisational skills

Job description

Overview

We are currently seeking a Parts Customer Sales Advisor to join the team at our Caerphilly branch.

Benefits

• Basic Salary from £28,809 dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Key Responsibilities

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.

Requirements / Qualifications

• We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
• You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
• There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
• Knowledge of the local areas and customer base would be a distinct advantage.