Parts Sales Advisor - Build Customer Relationships

Bennetts Car Parts; Corby; On-site; GBP 18,000 - 26,000; Full time

Job summary

Bennetts Car Parts in Corby is seeking a professional Parts Advisor to join our team. You will focus on delivering excellent customer service, guiding customers in selecting parts, and building lasting relationships to drive sales.

The role is based at our Corby branch and requires a proactive, customer-focused mindset. You’ll collaborate with colleagues and the Warehouse team to minimise returns and identify opportunities across product categories.

Qualifications

• Customer-focused mindset and strong communication with customers
• Ability to build trust quickly and deliver high service standards
• Identify opportunities to grow sales across product ranges

Responsibilities

• Develop and maintain strong, long-lasting relationships with customers
• Provide expert guidance to customers in selecting the appropriate parts and products
• Collaborate effectively with team members to ensure exceptional service delivery
• Maintain up-to-date knowledge of our product range to proactively meet customer needs
• Work closely with the Warehouse Supervisor to understand and minimise product returns through improved customer support
• Identify and capitalise on sales opportunities across various customer segments and product categories

Skills

Customer service

Communication

Interpersonal skills

Commercial awareness

Job description

Bennetts Car Parts in Corby is seeking a professional Parts Advisor to join our team. You will focus on delivering excellent customer service, guiding customers in selecting parts, and building lasting relationships to drive sales.

The role is based at our Corby branch and requires a proactive, customer-focused mindset. You’ll collaborate with colleagues and the Warehouse team to minimise returns and identify opportunities across product categories.