Parts Manager

Solus - an Aviva company; Aldershot; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Company pension scheme

33 days holiday

Apprenticeship programme

Job summary

Solus in the UK is seeking an experienced Parts Manager to own parts performance across the repair process and keep our workshops moving.

You will lead purchasing, stock control and supplier liaison, drive right‑first‑time repairs, and coach the parts team in a fast‑paced bodyshop environment.

As part of Aviva, Solus offers a competitive salary, pension, holidays and benefits to support your career.

Qualifications

• This role requires experience in a similar parts role in a bodyshop.
• Strong organisational skills and attention to detail.
• Excellent communication skills.
• Understanding of Bodyshop processes and safety standards.

Responsibilities

• Ensure high levels of customer service through timely communications across the repair cycle.
• Lead purchases and stock control to meet repair cost targets.
• Coach and develop the parts team.
• Oversee parts operations to support efficient vehicle repairs.
• Manage parts ordering, receipt, storage and issue with accuracy.
• Liaise with suppliers to ensure availability, quality and cost effectiveness.
• Monitor and resolve missing, incorrect or delayed parts.
• Collaborate with VDAs and workshop teams to minimise delays.

Skills

Parts management

Leadership

Communication

Organisational skills

Bodyshop experience

Job description

Parts Manager

At Solus, effective parts management is critical to delivering quality repairs and keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability, we’re looking for an experienced Parts Manager to take ownership of parts performance across the repair process.

Overview

At Solus, effective parts management is critical to delivering quality repairs and keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability, we’re looking for an experienced Parts Manager to take ownership of parts performance across the repair process.

This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supporting technicians to deliver ‘right first time’ repairs.

Responsibilities

What you’ll be doing

• Accountability for ensuring high levels of customer service through effective and timely communications throughout the vehicle repair cycle.
• Effective and timely parts purchasing, to supply to production departments ensuring that repair cost targets are met.
• Performance management coaching and development of team.
• Leading and overseeing the parts operation to support efficient vehicle repairs
• Managing parts ordering, receipt, storage and issue, ensuring accuracy and stock control
• Liaising with suppliers to ensure parts availability, quality and cost effectiveness
• Monitoring and resolving missing, incorrect or delayed parts
• Working closely with VDAs, workshop teams and production to minimise delays
• Maintaining clear records and ensuring compliance with process and health & safety standards

Qualifications

Who we’re looking for

This role reports to the Production Manager

The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us.

All roles are at the heart of our business and you'll need be enthusiastic, upbeat and committed to delivering the best repair service.

• You will have previous experience in a similar role
• Ideally you will have a strong parts background gained in a Bodyshop environment and possess strong organisational skills and attention to detail
• You will possess excellent communication skills
• Understanding of Bodyshop processes
• Leadership qualities

As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing our ways of working and BS10125 procedures.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva’s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer’s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants.

We guarantee an interview for disabled applicants meeting the minimum criteria.