Parts Assistant

Solus Accident Repair Centres Company; Aldershot; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension scheme

33 days holiday

Aviva discounts

Save As You Earn (Aviva)

Job summary

Solus is seeking a Parts Assistant to support day‑to‑day operations on site in Aldershot. You will work with technicians, customer teams and suppliers to ensure parts and consumables are ordered, received, stored and available for repairs.

You will contribute to efficient vehicle repairs and great customer experience. The role requires strong organisation, reliability and clear communication, plus a full UK driving licence for occasional vehicle movements.

Qualifications

• Good organisational skills and attention to detail.
• Confidence using basic IT systems to track orders and records.
• A practical, problem‑solving mindset.
• Clear communication and a team‑focused approach.
• A full UK driving licence, with confidence driving customer vehicles when needed.
• Willingness to be hands‑on and support the wider site.

Responsibilities

• Order parts and consumables to support vehicle repairs.
• Source alternative or recycled parts where appropriate and available.
• Receive, check, store and return parts using clear goods‑in and goods‑out processes.
• Keep parts areas organised, labelled and easy to access.
• Support invoice and credit note processing alongside the Parts Lead.
• Share information on parts lead times, availability and delays with the wider team.
• Build positive working relationships with suppliers and site colleagues.
• Support vehicle movements, including collecting or delivering customer vehicles when required and resource allows.

Skills

Organisational skills

Attention to detail

IT systems

Problem solving

Clear communication

Team player

UK driving licence

Job description

Overview

The Parts Assistant role at Solus is essential to keeping repairs moving smoothly. You support the flow of work across the site by making sure the right parts and consumables are ordered, tracked, stored and available when they’re needed.

This is a practical, organised role that combines coordination, attention to detail and teamwork, and plays a direct part in helping us get customers back to normal as efficiently as possible.

Responsibilities

As a Parts Assistant, you’ll work closely with technicians, customer teams and suppliers to support day‑to‑day operations.

• Order parts and consumables to support vehicle repairs
• Source alternative or recycled parts where appropriate and available
• Receive, check, store and return parts using clear goods‑in and goods‑out processes
• Keep parts areas organised, labelled and easy to access
• Support invoice and credit note processing alongside the Parts Lead
• Share information on parts lead times, availability and delays with the wider team
• Build positive working relationships with suppliers and site colleagues
• Support vehicle movements, including collecting or delivering customer vehicles when required and resource allows

This is a role where organisation, reliability and clear communication make a genuine difference to repair quality and customer experience.

Qualifications

You’ll bring:

• Good organisational skills and attention to detail
• Confidence using basic IT systems to track orders and records
• A practical, problem‑solving mindset
• Clear communication and a team‑focused approach
• A full UK driving licence, with confidence driving customer vehicles when needed
• A willingness to be hands‑on and support the wider site

Experience may come from many backgrounds – including parts, logistics, retail, warehouse, administration or automotive environments. Transferable skills matter most.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award‑winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva’s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer’s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants.