Parts Liasion Administrator

Hollybank Trustees Ltd; Weston-super-Mare; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Company pension

Employee discounts

Recognition programmes

Office Christmas Party

Staff socials

24/7 GP access

Wellbeing initiatives

Free on-site parking

Close to Weston Train Station

Job summary

Castelan in Weston-super-Mare is seeking a Furniture Parts Logistics Administrator to support the smooth delivery of replacement furniture parts. This role focuses on coordinating processes, maintaining records, and ensuring customers receive the right parts at the right time.

Based in our head office in Weston-Super-Mare, you will act as the first point of contact for our customer base in a fast-paced environment, joining a friendly team with full training and clear development paths.

Qualifications

• Proficient with spreadsheets and data handling.
• Strong organisational skills and attention to detail.
• Experience coordinating supplier and customer logistics.

Responsibilities

• Coordinate parts orders from start to finish.
• Track and update customers and internal teams on status.
• Maintain accurate inventory records and stock levels.
• Liaise with suppliers to ensure timely deliveries.
• Support technicians with parts availability and information.
• Ensure smooth day-to-day operations through organisation.

Skills

Spreadsheets

Organisation

Logistics coordination

Job description

Location: On site / Weston-super-Mare BS23 3QY, UK
job type: Permanent / Full-time
Sector and subsector: Insurance | General Insurance
Annual Salary range:from £ 25,750.00 to £ 26,250.00

What You’ll Get

• Starting salary of £25,750 to £26,250.00 following successful completion of probation.
• Working hours Monday to Friday 9.00 to 17:30 - no weekend working!
• We offer 23 days' annual leave plus bank holidays. Your annual leave entitlement will increase by 1 day after 2 years' service, continuing to grow with length of service up to a maximum of 28 days.
• Company pension scheme.
• Discounts with leading retailers, cinemas, and national brands.
• Employee recognition schemes and celebratory events such the office Christmas Party!
• Staff socials, and charity fundraising activities such as the annual Three Peaks Challenge
• Career development and progression opportunities.
• 24/7 GP access for you and members of your household.
• Wellbeing initiatives and MHFA onsite
• Free on-site parking (where available).
• Convenient commuting - located next to Weston Train Station

If you're the kind of person who loves spreadsheets, organisation, and keeping things running like clockwork, this could be the role for you.

At Castelan, we're seeking a Furniture Parts Logistics Administrator to support the smooth delivery of replacement furniture parts for our customers. This is an administration-focused position, ideal for someone who enjoys coordinating processes, maintaining accurate records, and working behind the scenes to deliver excellent service. Rather than a phone-heavy environment, you'll spend your time tracking orders, liaising with suppliers, managing logistics information, and ensuring customers receive the right parts at the right time. With full training provided and a friendly, supportive team around you, this is a fantastic opportunity to build a rewarding career in a fast-paced and collaborative environment.

Location

Based in our Head office location of Weston-Super-Mare, you will work within a fast-paced working environment, as the first point of contact for our valued customer base. If you’re friendly, organised, eager to learn, and motivated by success, this is your opportunity to grow your skills and thrive in a supportive team environment.

What You’ll be Doing

• You will be at the heart of our logistics operation, helping coordinate the movement of parts and supporting both customers and colleagues:
• Managing and tracking parts orders from start to finish
• Communicating updates clearly to customers and internal teams
• Building strong relationships with suppliers and resolving issues
• Monitoring stock levels and maintaining accurate inventory records
• Supporting technicians with parts availability and information
• Ensuring smooth day-to-day operations through strong organisation

At Castelan, we're passionate about delivering exceptional customer experiences, and that starts with our people. We're a growing, award-winning business that works with leading retailers, insurers, and manufacturers across the UK. While we're proud of our reputation in the industry, what really sets us apart is our culture.

We believe in recognising talent, celebrating success, and creating opportunities for people to develop their careers. Whether you are joining us with years of experience or looking for your next challenge, you'll be supported by a team that values collaboration, continuous improvement, and putting customers first.

If you are looking for more than just a job and want to be part of a business where your contribution genuinely matters, Castelan could be the perfect place for you.

Ready to Join Us?

At Castelan, we believe great people make great businesses. If you're ready to join a company that values your ideas, invests in your development, and celebrates your success, we'd love to welcome you to our team.

Applications may close before the advertised date if a sufficient number of suitable applications are received.

Please note: Unfortunately, we are unable to offer visa sponsorship for this role