Parts Advisor (Tele-Sales) – Fast-Paced Car Parts Centre

Trustfordjobs; Lincoln; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days annual leave including bank

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day for charity

Cycle to work purchase scheme

Job summary

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company, seeking a Parts Advisor for our PartsPlus Distribution Centre. You will handle telephone and internet orders, manage customer accounts, and collaborate with other departments to maintain smooth operations.

Ideal candidates have Parts Advisor experience and excellent communication skills, with a customer-focused approach and proficiency in Microsoft Office.

Qualifications

• Experience as a Parts Advisor or similar role in automotive retail.
• Excellent communication and customer service skills.
• Understanding that the role is tele-sales based and targets are met.
• Must live within a commutable distance to LN6 3RZ.
• Experience in a selling/customer service environment and familiarity with Microsoft Office products.

Responsibilities

• Receive and process telephone and internet orders.
• Manage customer accounts and ensure smooth operation with other departments.

Skills

Parts advisor experience

Excellent communication skills

Tele-sales aptitude

Tools

Microsoft Office Suite

Job description

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company, seeking a Parts Advisor for our PartsPlus Distribution Centre. You will handle telephone and internet orders, manage customer accounts, and collaborate with other departments to maintain smooth operations.

Ideal candidates have Parts Advisor experience and excellent communication skills, with a customer-focused approach and proficiency in Microsoft Office.