Parts Advisor – OTE £40k, Weekend OT & Benefits

HEDIN AUTOMOTIVE BMW & MINI; Greater London; On-site; GBP 31,000 - 40,000; Full time

Benefits offered by this job

31 days annual leave (including bank)

Discount schemes with popular Retail2

Employee Car Ownership Schemes

Employee Assistance Programme

Private healthcare access

Pension scheme and life assurance

Referral bonus

Job summary

Hedin Automotive London Ltd is seeking a Parts Advisor to support customers and workshop teams by identifying, sourcing, and supplying the right parts. The role rewards confidentiality and customer-focused service while offering a competitive base salary and OTE structure.

You will be responsible for identifying parts, processing orders, and maintaining inventory. Training and development are provided within a well-known BMW & MINI franchise environment.

Qualifications

• Previous experience as a Parts Advisor, ideally within a franchised motor-trade environment.
• Excellent communication skills with a professional and customer-focused approach.
• Experience using Kerridge/Drive and ETK.

Responsibilities

• Assisting customers in person and over the phone to identify and source the correct parts
• Identifying and ordering parts accurately to specification to support customer and workshop requirements
• Checking incoming parts deliveries and ensuring orders are complete and accurate
• Following up on outstanding orders, availability and pricing, keeping customers and colleagues updated
• Processing invoices and customer payments accurately and efficiently
• Carrying out stock checks and helping to maintain accurate and effective inventory levels

Skills

Customer service

Communication skills

Education

Experience in franchised motor-trade

Tools

Kerridge/Drive

ETK

Job description

Hedin Automotive London Ltd is seeking a Parts Advisor to support customers and workshop teams by identifying, sourcing, and supplying the right parts. The role rewards confidentiality and customer-focused service while offering a competitive base salary and OTE structure.

You will be responsible for identifying parts, processing orders, and maintaining inventory. Training and development are provided within a well-known BMW & MINI franchise environment.