Assistant Parts Manager

Hedin Automotive BMW & MINI Group; Enfield; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

31 days leave

Discount schemes

Car ownership schemes

Employee Assistance Programme

Private healthcare

Pension & life assurance

Referral bonus

Job summary

Hedin Automotive BMW & MINI Group in Enfield, London, is seeking an Assistant Parts Manager to support the Parts leadership and drive operational excellence in a busy BMW & MINI parts department.

You will supervise the Parts team, assist with inventory management, and help optimise stock availability and profitability while maintaining strong customer service standards across internal and external customers.

Qualifications

• Experience in a parts management or supervisory role within an automotive environment.
• Strong understanding of automotive parts operations, inventory management, stock control, and departmental profitability.
• Excellent customer service, communication, and relationship-building skills.

Responsibilities

• Supervise and motivate the Parts team to deliver excellent customer service to internal and external customers.
• Assist with inventory management, stock control, ordering, goods receiving, and maintaining stock records.
• Monitor stock levels and support the Parts Manager in optimising inventory for availability and profitability.
• Coordinate daily departmental activities to ensure efficient workflow and productivity across the Parts operation.
• Support achievement of departmental sales, purchasing, and profitability targets.
• Manage regular stock checks and annual stocktakes in line with company procedures.

Skills

Parts management

Stock control

Customer service

Kerridge

Microsoft Office

Tools

Kerridge

Microsoft Excel

Job description

ASSISTANT PARTS MANAGER.

Earn up to £47,500 OTE per annum and earn overtime for working Saturday!

WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI

Join Hedin Automotive as an Assistant Parts Manager and play a key role in supporting the leadership of one of the largest and most successful BMW & MINI Parts Departments in the network. Working closely with the Parts Manager, you will help drive operational excellence, team performance, and customer satisfaction within a fast-paced and highly successful parts operation.

Benefits.

Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues.

• 31 days of annual leave (including bank holidays) with long service awards and enhanced holiday entitlement
• Discount schemes with popular retailers – helping you save more
• Employee Car Ownership Schemes – available for you and your family
• Employee Assistance Programme – 24/7 wellbeing support with access to health professionals
• Private healthcare access – prioritising your health and prosperity
• Pension scheme and life assurance – confidence in your future
• Referral bonus – earn when you refer a friend to join the team

Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page

THE MAIN DUTIES OF THE ROLE INCLUDE:

• Supervising and motivating the Parts team, ensuring excellent customer service is delivered to both internal and external customers.
• Assisting with inventory management, stock control, ordering, goods receiving, and maintaining accurate stock records.
• Monitoring stock levels and supporting the Parts Manager in optimising inventory to maximise availability and profitability.
• Coordinating daily departmental activities to ensure efficient workflow and productivity across the Parts operation.
• Supporting the achievement of departmental sales, purchasing, and profitability targets.
• Managing regular stock checks, annual stocktakes, and maintaining compliance with company procedures.
• Building and maintaining strong relationships with colleagues, customers, suppliers, and manufacturer representatives.
• Producing and reviewing departmental performance reports and identifying opportunities for continuous improvement.
• Managing and resolving customer queries and complaints in a professional and timely manner, ensuring concerns are fully investigated, appropriate corrective actions are implemented, and customer satisfaction is maintained in line with BMW & MINI standards.
• Acting as a deputy for the Parts Manager when required, providing leadership and operational support to the team.

YOUR PROFILE.

• Previous experience in a parts management or supervisory role within an automotive environment, such as Parts Manager, Parts Supervisor.
• Strong understanding of automotive parts operations, inventory management, stock control, and departmental profitability.
• Excellent customer service, communication, and relationship-building skills.
• Highly organised with the ability to prioritise workloads and manage multiple tasks effectively in a fast-paced environment.
• Confident using dealer management systems, Kerridge, and Microsoft Office applications.

SALARY AND WORKING HOURS.

• Basic salary of £38,062 with a competitive OTE of £47,500
• Working hours: Monday to Friday, 8am to 6pm or 7.30am to 5.30pm

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.