Parts Advisor - Newton Abbot

DAF Trucks UK; Highweek; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

30 days holidays including 8 bank

Company pension with salary sacrifice

Cycle to work scheme

Employee Assistance Program

DAF Academy career development

Job summary

Adams Morey is seeking a dedicated Parts Advisor to join our Newton Abbot site. You will provide top-tier customer service, identify parts for front counter sales, and process orders efficiently.

The ideal candidate will have strong admin skills, knowledge of automotive trade, and experience with stock control. On-site hours cover weekdays with occasional Saturday rosters, offering a comprehensive benefits package.

Qualifications

• Excellent customer service and strong administration skills are essential.
• Experience in a parts/retail environment is desirable.
• Knowledge of automotive trade and ability to meet performance targets is valued.

Responsibilities

• Provide excellent customer service at front counter and by phone or email.
• Identify parts for front counter sales and process orders.
• Purchase parts at best price to support stock integrity.
• Receipting and cross-referencing of parts.
• Process credits and check stock accuracy.
• Assist with stock checks and correct bin locations.
• Serve technicians at back counter for internal workshop.

Skills

Excellent customer service

Administration skills

Motor vehicle knowledge

Target-driven

Experience in a similar role

Knowledge of Autoline

Kerridge or Keyloop

Tools

Autoline

Kerridge

Keyloop

Job description

We are excited to announce a new opportunity for a dedicated and customer-focused Parts Advisor to join our dynamic team at our Newton Abbot site.

This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Working hours: Monday to Friday 8.00 am to 5.00 pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 40 hours per week, 1 hour lunch (unpaid).

Salary: £14.61 per hour

Key Responsibilities:

• To provide excellent customer service, (must be customer focused).
• Identify parts for front counter sales via phone, emails, webshop orders, and walk ins, and process orders.
• Purchase parts at best price.
• Receipting parts.
• Parts Cross referencing.
• Processing credits.
• Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.
• Serving technicians on the back counter for our internal workshop.

Ideally, we are looking for:

• Excellent customer service and strong administration skills.
• A friendly, can-do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

In return we’ll offer:

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Who we are:

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

Address Roundhead Road,
Heathfield Industrial Estate,
Newton Abbot,
Devon,
TQ12 6UE

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance Program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses