Parts Advisor: Grow Local Sales & Customer Relationships

Genuine Parts Company; Redruth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Exclusive discounts

Career progression

Pension advice

Health tools access

Performance bonus

Car parts discount

Job summary

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to support the local branch operations and grow the customer base. The role focuses on handling orders, promoting offers, and maintaining strong customer relationships to boost sales.

You will work in a fast-paced environment within a globally connected auto parts network, with opportunities for career progression and access to exclusive employee benefits.

Qualifications

• Punctual, organised and efficient while meeting deadlines.
• Pro-active and enthusiastic when engaging with customers.
• Able to demonstrate empathy and understanding in discussions.

Responsibilities

• Take orders over the telephone and upsell to increase invoice value.
• Make outbound calls to raise awareness and drive sales.
• Build long-term rapport with local customers.

Skills

Punctuality

Organisation

Customer communication

Empathy

Proactive attitude

Enthusiasm for customers

Job description

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to support the local branch operations and grow the customer base. The role focuses on handling orders, promoting offers, and maintaining strong customer relationships to boost sales.

You will work in a fast-paced environment within a globally connected auto parts network, with opportunities for career progression and access to exclusive employee benefits.