Parts Advisor: Drive Local Sales & Customer Relationships

Genuine Parts Company; Walsall; In loco; GBP 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Global brand

Exclusive discounts via AAG Benefits

Career progression

Pension advice

Health and wellbeing tools

Descrizione del lavoro

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team. You will handle orders, upsell to increase invoice value, and build long-term relationships with local customers.

Responsibilities include taking telephone orders, outbound calls to raise awareness, promoting offers, discounts and competitions, and ensuring accuracy to reduce returns. Alliance Automotive Group supports career progression and benefits.

Competenze

• Experience in customer-facing sales or service roles.
• Ability to upsell and increase invoice value.
• Strong communication and professional demeanor.

Mansioni

• Take orders over the telephone and process them accurately.
• Outbound calls to raise customer awareness and sales.
• Build long-term rapport with local customers and promote offers.
• Ensure right parts are ordered to limit credits and returns.

Conoscenze

Customer service

Sales

Communication

Reliability

Strumenti

Telephone handling

Descrizione del lavoro

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team. You will handle orders, upsell to increase invoice value, and build long-term relationships with local customers.

Responsibilities include taking telephone orders, outbound calls to raise awareness, promoting offers, discounts and competitions, and ensuring accuracy to reduce returns. Alliance Automotive Group supports career progression and benefits.