Parts Advisor: Grow Local Customer Base & Sales

FPS Distribution Ltd; Manchester; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

AAG Benefits App discounts

Retailer cashback

Career progression

Pension advice

Health and wellbeing tools

Car Parts discount

Job summary

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in the Manchester area. You will handle orders, build relationships with local customers, and promote offers to drive sales while upholding the company’s standards of service and quality.

You will contribute to maintaining a high level of customer satisfaction and ensure accurate parts recommendations. As part of a global network, you will benefit from career progression opportunities, brand training, and access to

Qualifications

• Experience in direct customer service or sales is preferred.
• Ability to upsell and upsell techniques.
• Strong communication and active listening skills.

Responsibilities

• Take orders over the telephone and upsell to increase invoice value.
• Make outbound calls to raise customer awareness and sales.
• Build long-term rapport with local customers and promote offers.

Skills

Customer service

Upselling

Telephone sales

Relationship building

Job description

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join our team in the Manchester area. You will handle orders, build relationships with local customers, and promote offers to drive sales while upholding the company’s standards of service and quality.

You will contribute to maintaining a high level of customer satisfaction and ensure accurate parts recommendations. As part of a global network, you will benefit from career progression opportunities, brand training, and access to