Parts Advisor: Grow Local Auto Parts Sales & Relationships

Genuine Parts Company; Abercarn; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discounts via AAG Benefits App

Career progression

Pension advice

Health & wellbeing tools

Performance-based bonus

Discount on car parts

Job summary

Alliance Automotive Group is seeking a Parts Advisor to join the NAPA UK & Ireland team. You will handle phone orders, upsell to increase invoice value, and build lasting relationships with local customers while promoting offers and discounts.

You will contribute to efficient branch operations and ensure accurate parts selection to minimize credits and returns. The role offers career progression and access to exclusive benefits through the AAG Benefits App.

Responsibilities

• Taking orders over the telephone and in person, upselling to increase invoice value
• Outbound calling to raise customer awareness and drive sales
• Building long-term rapport with local customers
• Promoting offers, discounts and customer competitions
• Limiting credits and returns by sending the right parts first time

Job description

Alliance Automotive Group is seeking a Parts Advisor to join the NAPA UK & Ireland team. You will handle phone orders, upsell to increase invoice value, and build lasting relationships with local customers while promoting offers and discounts.

You will contribute to efficient branch operations and ensure accurate parts selection to minimize credits and returns. The role offers career progression and access to exclusive benefits through the AAG Benefits App.