Parts Advisor: Drive Sales & Build Local Auto Relationships

FPS Distribution Ltd; Salisbury; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Exclusive discounts and cashback from retailers

Opportunities for career progression

Free pension advice

Free access to health and wellbeing tools

Performance-based bonus

Discount on car parts

Job summary

A leading auto parts provider in the UK is seeking a Parts Advisor. In this role, you will take orders over the phone, upsell to enhance sales, and develop long-term relationships with local customers. The ideal candidate is organised, efficient, and empathetic towards customer needs. This position offers exclusive discounts and career progression opportunities, along with a performance-based bonus. Join us in contributing to a trusted brand with a sprawling network across the country.

Qualifications

• Punctual, organised, and efficient while working towards deadlines.
• Proactive and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts, and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Excellent communication skills

Proactive customer engagement

Organised and efficient

Empathy towards customers

Job description

A leading auto parts provider in the UK is seeking a Parts Advisor. In this role, you will take orders over the phone, upsell to enhance sales, and develop long-term relationships with local customers. The ideal candidate is organised, efficient, and empathetic towards customer needs. This position offers exclusive discounts and career progression opportunities, along with a performance-based bonus. Join us in contributing to a trusted brand with a sprawling network across the country.