Parts Advisor – Drive Sales & Build Local Relationships

UK AAG Alliance Automotive UK LV Ltd; Burnley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Exclusive discounts and cashback via A

Pension advice from standard provider

Health, Wellbeing and Financial tools

Career progression and bespoke培训

Job summary

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor for a fixed-term contract to manage and grow the local customer base. You will take telephone orders, upsell to boost invoice value, and make outbound calls to raise awareness and sales. Build lasting relationships with customers and promote offers and discounts.

The role emphasizes accuracy in parts selection and minimizing returns, with opportunities for career advancement within a global brand.

Qualifications

• Taking orders over the telephone and upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Responsibilities

• Take orders over the telephone and upsell to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Build long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limit credits and returns by ordering and sending the right parts, first time.

Skills

Customer service

Upselling

Outbound calls

Communication skills

Empathy

Punctuality

Organisation

Proactive attitude

Job description

NAPA Auto Parts UK & Ireland is seeking a Parts Advisor for a fixed-term contract to manage and grow the local customer base. You will take telephone orders, upsell to boost invoice value, and make outbound calls to raise awareness and sales. Build lasting relationships with customers and promote offers and discounts.

The role emphasizes accuracy in parts selection and minimizing returns, with opportunities for career advancement within a global brand.