Parts Advisor - Commercial Vehicles

Alliance Automotive Group; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading distributor of vehicle parts is seeking a Parts Advisor in Exeter. The role involves managing customer interactions, taking orders, and upselling. Ideal candidates should be organized, proactive, and have excellent communication skills. You can expect career growth and attractive benefits, including a potential performance-based bonus.

Benefits

Exclusive discounts and cashback from major retailers

Opportunities for career growth and tailored training

Free pension advice

Access to health, wellbeing, and financial tools

Potential for performance-based bonuses paid monthly

Qualifications

• Punctual, organized, and efficient.
• Proactive and enthusiastic in customer interactions.
• Empathetic towards customers.
• Professional with excellent communication skills.

Responsibilities

• Taking orders over the phone and upselling to increase invoice value.
• Making outbound calls to raise customer awareness and boost sales.
• Building long-term relationships with local customers.
• Promoting offers, discounts, and customer competitions.
• Ensuring correct parts are ordered and sent first time.

Skills

Communication

Customer service

Sales

Organization

Job description

Social network you want to login/join with:

Parts Advisor - Commercial Vehicles, Exeter

Client:

Alliance Automotive Group

Location:

Exeter, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

ea44b76562d2

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket across UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms and local distributors, including our subsidiaries and independent affiliates. We are also proud to be the home of the NAPA Racing UK British Touring car team.

We are currently seeking a Parts Advisor to join our team.

The role involves working across all areas of the branch, with a focus on maintaining and expanding the local customer base.

Responsibilities include but are not limited to:

• Taking orders over the phone and upselling to increase invoice value.
• Making outbound calls to raise customer awareness and boost sales.
• Building long-term relationships with local customers.
• Promoting offers, discounts, and customer competitions.
• Ensuring correct parts are ordered and sent first time to reduce credits and returns.

Ideal candidate qualities:

• Punctual, organized, and efficient, meeting deadlines.
• Proactive and enthusiastic in customer interactions.
• Empathetic towards customers.
• Professional with excellent communication skills.

We offer:

• The chance to join a global market leader.
• Exclusive discounts and cashback from major retailers via the AAG Benefits App.
• Opportunities for career growth and tailored training.
• Free pension advice from our standard provider.
• Access to health, wellbeing, and financial tools.
• The potential to earn performance-based bonuses paid monthly.