Parts Advisor

Kream; Exeter; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive dealership in Exeter is seeking an experienced Parts Advisor. This role involves supporting the workshop and sales department with parts needs, ensuring effective communication with customers, managing stock, and maintaining relationships with suppliers. A competitive salary package is offered for the right candidate.

Qualifications

• Experience as a Parts Advisor is essential.
• Familiarity with related IT systems and processes required.

Responsibilities

• Support the technical workshop and sales department with parts requirements.
• Provide parts advice and supply to retail and trade customers.
• Balance parts stock and process returns and warranty enquiries.

Skills

Customer Service

Communication

Technical Knowledge

Job description

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A very competitive salary package is offered to attract an experienced PARTS ADVISOR to join a dealership in Exeter.

Representing a fabulous automotive brand, and working for a successful dealer group, your daily activities will include:

• Support the technical workshop and sales department with all parts requirements.
• Provide retail and trade customers with parts advice and supply, ensuring strong communications and excellent customer service.
• Pick and distribute parts for the daily workshop operations to ensure workshop efficiencies are maintained.
• Balance parts stock to ensure a steady supply is available, replenishing fast-moving items and avoiding overstocking.
• Process returns and warranty enquiries.
• Liaise with the manufacturer, conducting both stock and VOR special orders.
• Undertake routine stock checks.
• Develop and maintain professional working relationships with all customers, colleagues, suppliers and external representatives.

For your application to be progressed it is essential that you have experience as a Parts Advisor. You will be familiar with related IT, systems and processes.