Parts Advisor, Cardiff

Renault Group; Cardiff; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

ECOP Company Car

33 days annual leave

Pension scheme

Staff discounts on vehicles, parts, &c

Cycle to Work scheme

Eye test voucher

Job summary

Renault Cardiff is seeking a friendly, organised Parts Advisor to join our parts department. You will serve customers at the front and back counters, support technicians with parts supply, and manage ordering and stock control in a well-established, manufacturer-owned dealership.

Applicants should have experience in an automotive parts environment and be confident using Kerridge, Autoline, or Keyloop/CDK. A full UK driving licence is essential for this role.

Qualifications

• Experience in a Parts Advisor or automotive parts environment.
• Experience in a main dealer or manufacturer-owned group is preferred.
• Confidence using automotive parts systems Kerridge/Autoline/Keyloop/CDK.

Responsibilities

• Serve customers at front and back counters.
• Support Technicians with accurate parts supply.
• Manage parts ordering, deliveries, returns and stock control.
• Maintain a safe, organised parts department.
• Provide product information and parts advice to customers.

Skills

Customer-focused

Organised

Communication

Tools

Kerridge

Autoline

Keyloop/CDK

Job description

Parts Advisor – Renault Cardiff (CF11)
£28,000 pa + bonus (OTE £32,200 pa)
ECOP Company Car
Monday to Friday, 8:30am–5:00pm + 1-in-3 Saturday mornings

Join Our Team at Renault Cardiff

We're looking for a friendly, organised and customer-focused Parts Advisor to join the Parts Department at Renault Cardiff.

You’ll be joining a welcoming team in a well-established manufacturer-owned dealership where clear communication, accuracy and teamwork help keep both our customers and workshop operating efficiently.

What You’ll Do

• Serve customers at both the front counter (retail) and back counter (workshop)
• Support Technicians with accurate and timely parts supply
• Manage parts ordering, deliveries, returns and stock control
• Maintain a safe, organised and efficient parts department
• Use dealership systems such as Kerridge, Autoline, Keyloop/CDK or similar platforms
• Provide product information and parts advice in a professional and customer-focused manner

What We’re Looking For

We're keen to hear from candidates with:

• Previous experience in a Parts Advisor or automotive parts environment
• Experience gained within a main dealer, manufacturer-owned group, motor factor, trade parts operation or national parts retailer
• Confidence using automotive parts systems such as Kerridge, Autoline, Keyloop/CDK or similar
• A calm, professional and customer-focused approach
• Good organisational skills and attention to detail

Previous experience within a franchised dealership environment would be beneficial and may be prioritised during shortlisting.

Licence Requirement:

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

This role is based on a Monday to Friday working pattern of 8:30am–5:00pm, with a 30-minute lunch break. You will also participate in a 1-in-3 Saturday morning rota, working 8:30am–12:30pm, paid at time-and-a-half.

Basic salary is £28,000 pa. Bonus earnings provide an OTE of £32,200 pa that is achievable and regularly reached.

A company vehicle is provided through Renault Retail Group's ECOP vehicle scheme, giving access to a tax-efficient, high-specification vehicle that is replaced annually.

Company Benefits

• 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing, and accessories
• Access to our company loan car scheme
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme