Parts Advisor - Bursledon

Silcom Recruitment Limited; Bursledon; In loco; GBP 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

Silcom Recruitment in the Bursledon area is seeking an experienced Parts Advisor to join a well‑respected motor trade team. Reporting to the Parts Manager and working in a small, established group, you will support customers and colleagues as part of exciting growth plans.

The role involves greeting customers, ordering and invoicing parts, stock management and liaising with workshop and service staff, with a focus on excellent customer service and knowledge of car parts.

Competenze

• Highest level of customer satisfaction
• Greeting customers entering the parts department
• Ordering, booking parts, invoicing and taking payments
• Managing parts stock
• Liaising with workshop, service advisors and customers
• Providing quotations
• Excellent customer service skills
• Knowledge and experience of car parts

Mansioni

• Meet and greet customers in the parts department
• Process parts orders, bookings and invoicing
• Maintain accurate stock levels and parts availability
• Coordinate with workshop and service teams to ensure parts support
• Provide price estimates and quotations to customers
• Deliver friendly, professional customer service to all visitors

Descrizione del lavoro

The Role:

An established client of ours currently seek an experienced Parts Advisor to join their team. Based in the Bursledon area, reporting into the Parts Manager and working as part of a small, established team, this is a great opportunity to join a well-respected, progressive business who also have exciting growth plans.

Current motor trade parts experience and/or transferable motor trade preferred.

Responsibilities & Requirements:

• Achieve the highest level of customer satisfaction
• Meeting and greeting customers coming into the parts department
• Ordering, booking parts, invoicing and taking payments
• Managing parts stock
• Liaising with the workshop, service advisors and customers
• Providing quotations
• Excellent customer service skills required
• Knowledge and experience of car parts

Package:

£22,450 Basic Salary + Bonus

8:00am - 5:30pm Monday to Friday

One in two Saturday mornings - 8:30am - 1:00pm