Parts Advisor- Belvedere

Htc Heathrow Read; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in motor parts sales is seeking an experienced Parts Sales Advisor for their depot. The successful candidate will be responsible for providing professional service to customers, maximising sales, organising parts orders, and maintaining a high level of customer satisfaction in a supportive team environment.

Qualifications

• Previous experience in a parts sales position is required.
• Experience within a main dealership or motor factor is needed.
• Full manual driving licence is necessary.

Responsibilities

• Organise and co-ordinate motor vehicle parts sales.
• Maximise sales volumes and ensure customer satisfaction.
• Maintain parts stock and process orders efficiently.

Skills

Customer satisfaction skills

Communication

Organizational skills

Tools

MS Office

Kerridge ADP

Job description

OurBelvedere depot requires an experienced Parts Sales Advisor.

The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone.

The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.

KEY OBJECTIVES:

• To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
• To maximise sales volumes and margins
• To accurately identify customer parts requirements
• To maintain parts stock and stock records
• To process parts orders efficiently
• To ensure the highest level of customer satisfaction
• To contribute to departmental compliance with company policies and industry guidelines
• To promote parts and Accessory sales
• Team working and communication with other departments

APPLICANT REQUIREMENTS:

• Previous experience within a similar parts sales position
• Current experience within a main dealership or motor factor is required
• Knowledge of Commercial vehicle Parts is an advantage.
• You must be a good communicator and have great customer satisfaction skills
• You must be organised and efficient.
• You must have a full manual driving licence