Parts Advisor

Alliance Automotive Group; Weymouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading distributor of vehicle parts, Alliance Automotive Group is seeking a Parts Advisor in Weymouth. This role focuses on maintaining customer relationships and driving sales growth through excellent service and proactive outreach. Join a global brand with opportunities for progression and a performance-based bonus structure.

Benefits

Exclusive discounts and cashback from major retailers

Opportunities for career progression and bespoke training

Free pension advice

Access to health and financial tools

Performance-based bonus potential

Qualifications

• Punctual, organized, and efficient while working towards deadlines.
• Proactive and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.

Skills

Communication

Customer empathy

Organization

Proactivity

Job description

Social network you want to login/join with:

Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We service independent repairers, body shops, auto centres, fast fit companies, and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group is proud to be the home of the NAPA Racing UK British Touring Car team.

We are currently looking for a Parts Advisor to join our team.

As a Parts Advisor, you will be involved in all areas of the branch and its operation; however, your focus will be maintaining and expanding the local customer base.

Responsibilities will include but not be limited to:

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promoting offers, discounts, and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

To be successful in this role, you will need to be:

• Punctual, organized, and efficient while working towards deadlines.
• Proactive and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional with excellent communication skills.

In return, we offer:

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from a wide range of major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to health, wellbeing, and financial tools.
• Potential to earn a performance-based bonus, paid monthly.