Parts Advisor

TN United Kingdom; Seaham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a vibrant automotive parts team as a Car Parts Sales Advisor! This role is perfect for someone with a passion for cars and a knack for customer service. You'll be advising customers on a wide range of car parts and accessories, ensuring they receive the best service possible. The company values a fun and friendly atmosphere, making it an exciting place to work. With opportunities for growth and a supportive environment, this position is ideal for those looking to make a mark in the automotive aftermarket industry.

Benefits

Pension

Benefits

Bonus

Qualifications

• Experience advising and selling car spares and accessories.
• Technical knowledge and interest in cars is essential.

Responsibilities

• Take and process orders accurately using automated systems.
• Resolve customer complaints and assist colleagues as needed.

Skills

Customer Service Skills

Telephone Manner

Sales Experience

Technical Minded

Computer Literacy

Tools

MAM Software

MAM Autocat

Job description

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Car Parts Sales Advisor / Automotive Parts Internal Sales

Due to strategic growth and expansion, this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor, you will ideally come from a Motor Factor background and have a genuine interest in cars and the Automotive Aftermarket.

This Automotive Aftermarket business specializes in selling a full range of car parts, car accessories, and a multitude of other aftermarket automotive products to both trade and end users.

This is an office-based role working in a lively and friendly team environment.

You will need a very good telephone manner, communication skills, and a sense of humour is a bonus!

Ideal Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £30K basic DOE + Bonus + Pension + Benefits

The Candidate

• Good experience and knowledge of advising and selling car spares, car accessories, and specialist car parts.
• Interested in cars and technically minded.
• A Motor Factor background will be of distinct advantage.
• Fully computer literate – Email, Word, Excel.
• Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
• Excellent telephone manner and customer service skills.
• Able to take orders, process orders on automated systems, and ensure accurate dispatch of products.
• Own and resolve complaints.
• Assist colleagues in other areas of the business as and when required.