Parts Advisor

Harwoods Ltd; Pulborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a family-owned automotive retail group as a Parts Advisor, where you will play a crucial role in sourcing and supplying vehicle parts efficiently. This position offers the opportunity to work in a dynamic environment with a focus on quality and customer satisfaction. You will be part of a team that values growth and responsibility while maintaining high standards in line with brand requirements. With a commitment to colleague development and engagement, this role is perfect for individuals who are passionate about the automotive industry and eager to contribute to a thriving team culture.

Qualifications

• Proven experience of working with vehicle parts is essential.
• Attention to detail and ability to maintain quality of work.

Responsibilities

• Source and supply vehicle parts efficiently for customers.
• Administer parts invoices and manage parts administration.

Skills

Understanding of basic vehicle design

Technical qualification or experience with vehicle parts

Attention to detail

Competency in numeracy, literacy, and IT

Planning and organization skills

Energy and enthusiasm

Education

Technical qualification in automotive field

Job description

Job Purpose

The role of the Parts Advisor is to:

1. Source and supply manufacturer vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets.

Department/Business/Location:

Parts

Reports To

Aftersales Manager

Key Responsibilities

1. Proactively source parts.
2. Supply accurate and detailed parts quotations to internal departments, retail, and trade customers.
3. Administer parts invoices ensuring invoiced items are allocated correctly.
4. Manage and control all parts administration requirements.
5. Maintain standards in line with brand standards requirements.
6. Maintain relevant systems always ensuring accuracy.
7. Maintain safe working practices and abide by the working rules and standards of the business.

Skills & Requirements

1. Understanding of basic vehicle design, function, and location of parts.
2. Technical qualification or proven experience of working with vehicle parts.
3. Attention to detail and maintaining good, accurate quality of work.
4. Competency in numeracy, literacy, and IT.
5. Ability to plan, organize self, and meet work deadlines.
6. Energy and enthusiasm.
7. Smart appearance.

Experience

Desirable: Relevant manufacturer experience.

The Harwoods Way

Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are integral to our culture and customer experience, including:

• Valuing our people and customers
• Challenging ourselves to grow & improve
• Taking responsibility
• Working as a team
• Injecting energy and fun into our work

We are a top 30 automotive dealer group by annual turnover, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN, across five counties in the South East of England: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.

With a high colleague engagement score of 72%, we offer industry-leading development programs, including recruitment, onboarding, induction, probation, one-to-one meetings, Harwoods Academy, succession planning, and colleague recognition. Operating with circa 1,100 colleagues across about 28 state-of-the-art facilities, we strive to deliver the best for our colleagues and customers.

We look forward to your application at [e-mail].