Parts Advisor

Steven Eagell Group; Oxford; Ibrido; GBP 27.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

25 days annual leave + Bank Holidays

Birthday Off

Car Benefit Scheme

Long Service Awards

Staff discounts via Perk Box

Pension scheme

Death in Service

Medical cover (Simply Health)

Descrizione del lavoro

Steven Eagell Group is seeking a Parts Advisor for Toyota Oxford. The role involves delivering excellent customer service, advising on parts and accessories, and ensuring parts availability supports workshop schedules.

Excellent stock control, accurate administration and opportunity to progress within a family-run automotive retailer. Benefits include a generous annual leave, pension and car benefit schemes, with ongoing training and rewards.

Competenze

• Customer-focused with ability to understand both stated and underlying needs.
• Organised and detail-oriented, able to manage stock, orders and administration.
• Experience in automotive parts, retail, trade sales or similar customer-facing environment preferred.

Mansioni

• Deliver excellent customer experience by understanding needs and recommending parts.
• Provide pricing, availability and product information in person and over the phone.
• Promote and maximise sales of genuine parts and current promotions.
• Manage parts stock levels, ordering, goods receipt, storage and returns.
• Support the Service team by ensuring parts availability aligns with workshop schedules.
• Process warranty claims and supplier returns per manufacturer requirements.
• Maintain accurate administration and records; coordinate parts deliveries.

Conoscenze

Customer focus

Stock management

Organization

Team player

Proactiveness

Descrizione del lavoro

## Parts AdvisorApply: Toyota Oxford: Full time: Posted 2 Days Ago: End Date: October 27, 2026 (11 days left to apply): JR100394**Salary:** £27,000 - £31,000 DOE**Contract:** Permanent - Full Time## **About Steven Eagell**As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.**Your Responsibilities as a Parts Advisor:*** Deliver an excellent customer experience by understanding customer needs and recommending the right parts and accessories* Provide accurate pricing, availability and product information (in person and over the phone)* Promote and maximise sales of genuine parts, accessories and current promotions* Manage parts stock levels effectively, including ordering, goods receipt, storage and returns* Support the Service team by ensuring parts availability aligns with workshop schedules and minimises downtime* Process warranty claims and supplier returns in line with manufacturer requirements* Maintain accurate administration, invoicing and customer records* Develop local trade business and coordinate parts deliveries* Work collaboratively with colleagues across departments to ensure a seamless customer journey**What we are looking for in a Parts Advisor:*** A customer-focused individual who builds rapport easily and listens carefully to understand both stated and underlying needs* Commercially aware, with the confidence to recommend products and identify additional sales opportunities* Organised and detail-oriented, with the ability to manage stock, orders and administration accurately* A strong team player who communicates effectively with Service and other departments* Proactive and self-motivated, with the ability to manage priorities in a fast-paced environment* Ideally experience in automotive parts, retail, trade sales or a similar customer-facing environment**What we offer you:*** 25 days annual leave + Bank Holidays and your Birthday Off* Long Service Awards / Colleague Recognition* Enhanced Maternity / Paternity at qualifying service length* Car Benefit Scheme after successful completion of a probation period* Sales Incentives* Comprehensive training provided* Company pension scheme* Death in Service* Access to high street discounts through Perk Box* In-house, manufacturer & professional qualifications* Staff referral scheme* Access to medical cover through Simply Health### ## If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.