Parts Advisor

TN United Kingdom; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a motivated Parts Advisor to join their Nottingham team. In this role, you'll be pivotal in delivering exceptional customer service, assisting with parts identification, and managing stock levels. The ideal candidate will have a passion for customer service and experience in the motor industry. This position offers flexible shifts, including weekends, to ensure top-notch service. Join a company that values diversity and offers an industry-leading benefits package, including enhanced holiday entitlement and discounted gym memberships.

Benefits

Enhanced holiday entitlement

Industry-leading maternity, paternity, and adoption pay

Recognition of long service

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

Paid voluntary/community work day

Business social events

Qualifications

• Experience in a similar role within the motor industry.
• Strong organizational skills and attention to detail.

Responsibilities

• Handle requests promptly and support customers with parts identification.
• Maintain parts stock room and manage stock levels.

Skills

Customer Service

Organizational Skills

Communication Skills

IT Literacy

Job description

Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Nottingham.

About the role

As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, communicating effectively with both internal and external customers and suppliers. Your responsibilities will include handling requests promptly, supporting colleagues and customers with parts identification, searching, and sourcing.

You will also ensure the parts stock room is well maintained and manage stock levels by taking responsibility for the ordering and selling of vehicle parts and accessories.

Our Parts Advisors work flexible shifts, often including weekends, to provide the highest level of service to our customers.

About you

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

You should possess strong organisational skills, attention to detail, and excellent communication skills, with experience in customer-facing roles both face-to-face and over the phone.

We seek someone passionate about delivering excellent customer service, capable of advising customers on our products and services.

Why join Sytner?

We offer an industry-leading benefits package and are committed to creating an environment where everyone feels valued and can reach their full potential. Benefits include:

• Enhanced holiday entitlement, including bank holidays
• Industry-leading maternity, paternity, and adoption pay
• Recognition of long service
• Discounted car schemes
• High street discounts
• Discounted gym memberships
• Cycle to work scheme
• Paid voluntary/community work day
• Business social events

At Sytner, we value diversity and are committed to creating an inclusive environment. We welcome applications from individuals of all backgrounds and are happy to accommodate adjustments during the recruitment process.