Parts Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Norwich; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established industry player is seeking a skilled Parts Advisor to enhance their dynamic team in Norwich. This exciting opportunity involves engaging with customers to identify their parts needs, providing top-notch service, and maintaining strong relationships with manufacturers. The ideal candidate will possess proven experience in the motor trade and excel in communication and customer service. Join a vibrant workplace that values dedication and offers a competitive salary along with a supportive work environment. If you're passionate about the automotive industry and ready to make a difference, this role is for you!

Qualifications

• Proven experience as a Parts Advisor within the motor trade.
• Excellent communication skills and customer service commitment.

Responsibilities

• Establish customer needs for required parts and provide recommendations.
• Deliver exceptional customer service and assist in stock checks.

Skills

Parts Advisor experience

Communication skills

Customer service

Deadline management

Kerridge ADP Drive

Job description

Parts Advisor

£28-32k basic plus bonus

Norwich

Permanent/Full Time

Working Hours: Monday to Friday (8.30am – 5.30pm) / 1 in 2 Saturdays (8am – 1pm)

Our client, a dealership in the Norwich area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities of a Parts Advisor:

• Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
• Helping and assisting in all aspects of the warehouse.
• Selling parts to retail and wholesales customers.
• Delivering exceptional customer service to external and internal customers.
• Assisting in stock checks.
• Maintaining a strong working relationship with the manufacturer.
• Discussing relevant promotions and offers to customers.
• Receiving, recording and allocating parts and consumables from suppliers.

Your Background & Skill:

• Proven experience as a Parts Advisor within the motor trade.
• Experience of using Kerridge ADP Drive would be advantageous.
• Excellent communication skills.
• Ability to work towards deadlines.
• Committed to delivering excellent customer service.
• Confident and professional.

For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy