Parts Advisor

Jardine Motors Group; Milton Keynes; On-site; GBP 21,000 - 28,000; Full time

Job summary

Jardine Motors Group seeks a Parts Advisor to enhance customer experience by providing exceptional service and ensuring efficient parts management. The role emphasizes interpersonal skills, safety consciousness, and organizational flair, contributing to a thriving, inclusive work environment with ample training and development opportunities.

Benefits

33 days holiday including bank holidays

Mental health support and financial advice

Generous commission schemes

Reward savings

Birthday off

Qualifications

• Ability to handle customer inquiries swiftly and courteously.
• Flair for organisation and stock maintenance.
• Safety-conscious mindset regarding Health & Safety regulations.

Responsibilities

• Oversee secure issue of parts to customers and record items.
• Maintain stock and ensure quantities match and damages are recorded.

Skills

Interpersonal skills

Organisation

Problem-solving

Job description

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Are you a mechanical whiz and have a talent for problem solving? A confident communicator and passionate about providing the best possible service? If so, you’ll be a perfect fit at Jardine Motors Group.

We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with the highest level of service – as a Parts Advisor, this is where you’ll play a critical role. It all starts with identifying the needs of our customers and delivering a wow-factor service for them.

Jardine Motors Group represents 13 premium and luxury car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.

Duties, Responsibilities & Person Specification

Why should you work for us?

• We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
• Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
• We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
• When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).

What you’ll bring to the role:
• Oversee the secure issue of parts to customers and accurately record issued items.
• Interpersonal skills and the ability to handle customer enquiries swiftly, courteously, and efficiently.
• A flair for organisation; maintaining stock, ensuring that quantities match and damages are recorded accurately.
• A safety-conscious mindset, always striving to observe the relevant Health & Safety and COSHH regulations.

“Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.

Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”