Parts Advisor

Perfect Placement UK Ltd; London Borough of Hounslow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

23 days holiday + bank holidays + paid

Birthday off

Bonus schemes

Pension

Employee discount

Ongoing training

Job summary

Perfect Placement UK Ltd is seeking a dedicated Parts Advisor for a reputable Heathrow dealership. The role offers up to £31,000 basic salary, dependent on experience, with rotating early/late shifts, 23 days holiday plus bank holidays and a birthday off.

Benefits include bonus schemes, a competitive pension, and employee discounts, with ongoing training in a supportive team setting. The candidate will respond to customer needs, assist technicians with parts procurement, handle in-branch and

Qualifications

• Proven experience in a Parts Advisor role
• Familiarity with Kerridge/Keyloop systems preferred but not essential
• Excellent organisational and administration skills
• Strong communication and telephone manners
• Full UK driving licence
• Ability to work well in a team and independently
• Customer-focused with proactive problem-solving

Responsibilities

• Respond promptly and courteously to customer and internal parts requirements
• Assist technicians with parts procurement and stock management
• Handle all aspects of parts sales in branch and externally
• Manage stock levels and inventory accuracy
• Answer telephone and email enquiries professionally
• Promote customer satisfaction with high service standards
• Maintain a clean, safe, and organised work environment

Skills

Customer service

Teamwork

Communication

Organisational skills

Problem-solving

Tools

Kerridge/Keyloop

Job description

We are seeking a dedicated and experienced Parts Advisor to join our client's reputable dealership in Heathrow. This is a structured and rewarding opportunity to develop your career within a well-established automotive environment. The role of a Parts Advisor is vital in ensuring smooth operations and excellent customer service within the dealership.

• Up to £31,000 basic salary, dependent on experience
• Rotating shifts: early and late shifts, including Saturdays (1 in 3)
• 23 days holiday plus bank holidays and a birthday off
• Bonus schemes and career development programmes
• Competitive pension scheme and employee discount packages
• Supportive team environment with ongoing training opportunities

Duties:

• Respond promptly and courteously to customer and internal parts requirements
• Assist technicians with parts procurement and stock management
• Handle all aspects of parts sales, both in branch and externally
• Manage stock levels, handle stock damage and losses, and ensure inventory accuracy
• Answer telephone and electronic enquiries professionally
• Promote customer satisfaction by providing high standards of service
• Maintain a clean and organised work environment in compliance with Health and Safety standards
• Support promotional sales activities and assist in achieving branch targets

Requirements:

• Proven experience as a Parts Advisor within a main dealership environment
• Familiarity with Kerridge/Keyloop systems preferred but not essential
• Excellent organisational and administration skills
• Strong communication skills and professional telephone manner
• Full UK driving licence
• Ability to work effectively within a team and independently
• Customer-focused attitude with a proactive approach to problem-solving

This is a fantastic opportunity for a motivated Parts Advisor to join a respected dealership, where your expertise will be highly valued. If you are committed to delivering outstanding customer service and want to progress within the motor trade, this Parts Advisor vacancy offers the perfect platform.