Parts Advisor

We Are Workforce Ltd; Llanelli; On-site; GBP 30,000 - 31,000; Full time

Job summary

A leading company in the automotive industry is seeking a Parts Advisor for their Llanelli depot. The successful candidate will provide exceptional customer service and assist with inventory management in a dynamic team environment. This full-time position offers a competitive salary and opportunities for career advancement.

Qualifications

• Proven organizational skills.
• Excellent customer service skills.
• Ability to work under pressure.

Responsibilities

• Order parts in line with operational needs.
• Check incoming stock and update records.
• Assist with delivery and customer requests.

Skills

Organisational skills

Customer service

Administrative skills

Team player

Attention to detail

Flexibility

Initiative

Computer literacy

Tools

Kerridge/ADP computer system

Job description

Parts Advisor

Llanelli, Carmarthenshire

Full Time 42.5 hours per week

Monday-Friday 08:00-17:00 / Alternate Saturdays 07:00-12:00

£30,000-£31,000

Our client are looking for a Parts Advisor, to join their team at their depot in Llanelli. The company have 18 sites spread across the UK and offer competitive rates of pay, with potential growth available.Reporting to the Parts Supervisor on a daily basis working in a busy team, thesuccessful applicantwill ensure that a consistent and fully operational parts service is maintained.Youwill also ensure efficient communication is maintained with dayshift parts, service, recycling departments an customers alike.

Responsibilities:

• Order parts in line with operational needs
• Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received in an accurate manner
• Assist with delivery and collection of parts as required
• Ensure that all outgoing stock, ICT's and returns are checked, packaged and documented correctly
• Ensure adequate stock control is maintained and assist with regular stock take
• Interpret customer needs and supply goods as requested by thorough knowledge of parts catalogue.
• Deal with customer needs face to face and over the phone with a professional and friendly approach
• Ensure that usual trading terms e.g. discount levels are adhered to at all times
• Accurate booking of workshop parts
• Pre picking of parts to aid efficiency
• Invoice all parts supply in a timely manner
• Ensure that order numbers are obtained where needed
• Input/extract information from the computer systems.
• Assist with warranty returns and old unit stock returns.
• Establishing where VOR orders are essential within authority limits.
• Assist with other duties as and when required.
• Returning supplier packaging.
• Working closely with dayshift technicians and foreman

Role Requirements:

• Proven organisational skills
• Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs
• Proven administrative skills
• The ability to work as a team player in a busy department
• Computer literate
• Able to demonstrate accuracy and attention to detail
• Flexible approach to working hours
• Ability to work on own initiative under pressure

Preferred experience/skills:

• Knowledge of the Kerridge/ADP computer system
• Current and clean UK driving license
• Knowledge of the automotive industry
• Previous experience in a parts environment

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