Parts Advisor

Scania Nederland B.V.; Leeds; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

In-house training

25 days holiday

Retail discounts

Life insurance

Company bonus

Job summary

Scania in Leeds is seeking an organised, customer-focused Parts Advisor to join our branch. You will be the main point of contact for parts queries, handling deliveries and collections, stocking duties, and maintaining strong relationships with customers and suppliers.

This role offers in-house training and a strong progression path within our UK and global network. Salary starts from £28,951 per year with a comprehensive benefits package including holiday entitlement, discounts, life insurance

Qualifications

• Organised and customer-focused individual joining the Leeds branch.
• Role requires proactive customer service and relationship building.
• Willingness to work in a rotating shift environment.

Responsibilities

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Skills

Customer focus

Organised

Job description

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Working Hours: Rotating shift pattern Monday – Friday | Week 1: 07:00 – 16:00 | Week 2: 09:00 – 18:00 | 1 Saturday per month 07:00 – 12:00

Salary starting from £28,951 per annum plus an excellent benefits package, including:

• In-house training provided to support career progression
• 25 days holiday + public holidays which increases with service
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer focussed individual to join our Leeds branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities:

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Please note, the closing date for this role is subject to change pending volume of applications.

We understand that every candidate is unique, and we strive to accommodate your needs.

AtScaniawe invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute.We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusionisa strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences,weensurewe havethe right peopleand together with an inclusive corporate culture,thisdrivesour business forward.Wewant our colleagues to feel proud and happy to work for us, no matter where theyare fromor whothey are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scaniais dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values;CUSTOMER FIRST,RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.