Parts Advisor

Jago Consultants; Exeter; On-site; Full time

Job summary

A UK-based automotive service company in Exeter is looking for a Parts Advisor to join their team. Responsibilities include engaging in parts sales and managing stock controls. The ideal candidate should have previous experience as a Parts Advisor, alongside excellent customer handling and communication skills. This role offers the opportunity to work in a dynamic environment and make a significant impact on customer satisfaction.

Qualifications

• Previous experience as a Parts Advisor is required.
• Excellent customer handling skills are essential.
• Strong communication skills and attention to detail.

Responsibilities

• Engage in customer parts sales in person and over the phone.
• Manage orders for all parts from a busy workshop.
• Oversee stock controls and participate in stock taking.

Skills

Customer handling skills

Communication skills

Attention to detail

Teamwork

Job description

Parts Advisor

We have a fantastic opportunity for a Parts Advisor to join our Service Team to deliver a high standard of service to all our customers. You will be a key member at the heart of our operation.

Job Location

Exeter

Hours

Monday to Friday, 8.00am to 6.00pm. ½ an hour unpaid lunch. Every third Saturday 8.00am to 12.00noon.

Parts Advisor Role

Responsibilities include:

• You will be a key member of our operation and will be involved in duties such as over the counter customer parts sales in person and on the telephone.
• Dealing with a busy workshop for orders for all parts.
• Sourcing and ensuring the control and procurement of the same.
• Involvement in stock controls, stock taking and warranty parts retention and storage for audit proposes.
• Issuing PPE equipment to staff.
• Resolving invoice queries, sorting returns to suppliers, chasing for credits on the same.
• Involvement in controlling waste disposal, purchasing of tools and equipment for the workshop including consumables.
• All parts are controlled by our dealer management system DMS.
• We request all staff promote the company in a positive way to enhance parts sales and growth opportunities.

Additional Requirements

• Previous experience as a Parts Advisor
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team

I look forward to hearing from you with regards to the Parts Advisor role Exeter.

Contact

Andy at Jago Consultants.