Parts Advisor

Trust Ford; Derby; On-site; GBP 24,000 - 30,000; Full time

Job summary

Trust Ford, le plus grand concessionnaire Ford en Europe, recherche un conseiller en pièces pour son Centre de distribution PartsPlus. Le candidat idéal doit avoir d'excellentes compétences en communication, une approche professionnelle et un intérêt pour l'industrie automobile. Ce poste offre une excellente formation, des possibilités d'évolution et un paquet de récompenses attractif.

Benefits

Package compétitif

33 jours de congés annuels

Régime de retraite et assurance vie

Remises sur les services, carrosserie et pièces

Journée de volontariat

Programme d'achat cycle au travail

Accès à un site de remise sur le travail

Qualifications

• Compétences en communication excellentes.
• Expérience dans un environnement de vente ou de service client.
• Compétences informatiques, y compris Excel, Word et Outlook.

Responsibilities

• Réception et traitement des commandes par téléphone et internet.
• Gestion efficace des comptes clients et coordination avec d'autres départements.

Skills

Communication

Service client

Travail en équipe

Tools

Microsoft Office Suite

Job description

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We love what we do, we’re proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. We are seeking candidate whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills.

Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.

• Do you have an interest in the motor industry?
• Parts Advisor is preferred, but not essential.
• Do you have excellent communication skills?
• Do you have experience in a selling/customer service environment?
• Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook?
• Are you a team player?

With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. If this is a career that suits your skillset, please follow the link at the bottom of the page to apply.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website