Parts Advisor

Land Rover; Coventry; On-site; GBP 22,000 - 30,000; Full time

Job summary

Land Rover seeks a motivated Parts Advisor to join Sytner Coventry. In this role, you will manage requests, assist with parts identification, and maintain stock levels to ensure excellent customer service. We're looking for someone with motor industry experience and strong organizational and communication skills.

Benefits

Enhanced holiday entitlement – 33 days including bank holidays

Industry-leading maternity, paternity, and adoption pay

Career development opportunities

Recognition of long service every 5 years

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One paid day annually for voluntary/community work

Qualifications

• Experience in a similar role is ideal.
• Strong IT literacy is essential.
• Passionate about customer service.

Responsibilities

• Handle requests and assist with parts identification.
• Maintain the parts stock room and manage stock levels.
• Oversee the ordering and selling of vehicle parts.

Skills

Organizational skills

Attention to detail

Communication skills

Education

Experience in similar role within the motor industry

Job description

About the role

Sytner Group is seeking a motivated and dedicated Parts Advisor to join our team at Sytner Coventry.

As a Parts Advisor, you will adopt a 'One Team' approach, communicating effectively with internal and external customers and suppliers. Your responsibilities include promptly handling requests, assisting colleagues and customers with parts identification, searching, and sourcing.

You will also be responsible for maintaining the parts stock room, managing stock levels, and overseeing the ordering and selling of vehicle parts and accessories.

Our Parts Advisors work flexible schedules, which may include weekends, to ensure excellent customer service.

About you

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

Strong organizational skills, attention to detail, and excellent communication skills are essential, as you will interact with customers face-to-face and over the phone.

We seek someone passionate about delivering outstanding customer service and capable of providing expert advice on our products and services.

Why Sytner?

Sytner Group offers an industry-leading benefits package, including:

• Enhanced holiday entitlement – 33 days including bank holidays
• Industry-leading maternity, paternity, and adoption pay
• Career development opportunities
• Recognition of long service every 5 years
• Discounted car schemes
• High street discounts
• Discounted gym memberships
• Cycle to work scheme
• One paid day annually for voluntary/community work

We value diversity and are committed to creating an inclusive environment. We welcome applications from individuals of all backgrounds and are happy to accommodate reasonable adjustments during the recruitment process.

For more information on reasonable adjustments and our recruitment process, please click here.

Join us in representing over 23 prestigious vehicle brands across 140 UK dealerships. We focus on developing talent and building careers, with a recent colleague engagement score of 89%.