Parts Advisor

Maxflow Power Products; Cookstown; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Private health insurance

Retail discounts

Early finishes on Fridays

Job summary

Maxflow Power Products in Cookstown (UK) is seeking a Product Support & Sales Administrator to join its growing team. You will provide technical support for our pressure washers, water pumps and generators, and handle sales and customer inquiries across the UK and Ireland via phone and email.

You will use your administrative skills to process orders through our CRM, assist customers at the sales counter, and work closely with internal teams to ensure smooth operations and outstanding service.

Qualifications

• Experience providing technical support for pressure washers, water pumps, and generators.
• Strong administrative skills with CRM experience.
• Excellent communication with customers via phone and email.
• Problem-solver who enjoys troubleshooting.

Responsibilities

• Provide technical support for our product range (pressure washers, water pumps, generators).
• Process sales through our CRM system and assist customers at the sales counter.
• Engage with customers across the UK and Ireland via phone and email.
• Collaborate with internal teams to ensure smooth operations and top-tier service.

Job description

Job Description

Join the dynamic team at Maxflow Power Products, the UK and Ireland's leading manufacturer of engine-driven pressure washers and power products. We are seeking a talented Product Support & Sales Administrator to be a key player in our continuous expansion from our base in Cookstown. At Maxflow, we pride ourselves on innovation, designing and manufacturing our products in-house to set new industry standards.

This is more than just a job; it's an opportunity to become part of a growing team committed to unmatched customer service. You will be at the heart of our operations, providing essential support and expertise. We offer a vibrant work environment with significant career growth opportunities as we continue to grow.

In addition to a fulfilling career, you'll enjoy a range of perks, including a competitive salary, private health insurance, retail discounts, and the much-loved benefit of early finishes on Fridays to kickstart your weekend. If you are ready to power up your career with a market leader, we want to hear from you.

About The Role

As a Product Support & Sales Administrator, you'll be the go-to expert for our extensive product range. Your day will be a dynamic mix of providing top-notch technical support for pressure washers, water pumps, and generators, and engaging with customers across the UK and Ireland via phone and email. You'll use your administrative prowess to process sales through our CRM system and assist customers at our sales counter. This role is perfect for a problem-solver who enjoys troubleshooting technical issues and offering expert advice. You'll collaborate closely with internal teams, ensuring smooth operations and staying ahead of industry trends. This position offers a fantastic opportunity to develop deep product knowledge and grow within a leading manufacturing company.